
Lead Technical Customer Support Specialist
19 hours ago
Key Responsibilities:
We are seeking a highly skilled Technical Support Lead to join our team. This role will involve providing exceptional customer support, resolving complex technical issues, and leading a team of support specialists.
The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong analytical mind. They will also have intermediate to advanced proficiency in Excel, experience working with large data sets, and knowledge of technical systems, APIs, and SQL.
A strong understanding of customer operations, SaaS technical support, and project management principles is essential. The candidate should also be familiar with support ticketing systems and have experience working with reporting and project configuration.
The successful candidate will have 5-7 years of experience in a similar role, a passion for improving customer support processes, and a commitment to accuracy, quality, and data security. If you are a motivated and proactive individual with excellent written and verbal communication skills, please apply for this exciting opportunity.
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Technical Support Specialist
19 hours ago
Shimoga, Karnataka, India beBeeSoftware Full time ₹ 8,00,000 - ₹ 15,00,000Technical Support SpecialistAs a Technical Support Specialist, you will play a critical role in ensuring the highest levels of customer satisfaction by providing timely and effective technical assistance. Key responsibilities include:Diagnosing and resolving complex technical issues related to software and hardware systems.Maintaining and updating...
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Technical Support Specialist
2 days ago
Shimoga, Karnataka, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 10,00,000Job Title:Technical Support SpecialistWe are seeking a skilled and experienced Technical Support Specialist to provide technical assistance to our clients.To act as the first point of contact for all IT-related queries and incidents via phone, email, or ticketing system.Provide technical support for hardware, software, network, and application...
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Technical Support Specialist
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Shimoga, Karnataka, India beBeeSupport Full time ₹ 36,00,000 - ₹ 72,00,000Technical Support SpecialistWe are currently looking for a Technical Support Specialist to join our team. To be successful in this role, applicants must hold a graduate degree in any discipline.About the RoleThis is an excellent opportunity for a motivated individual who can provide first-line technical support to end-users in a courteous and professional...
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Customer Support Specialist
2 days ago
Shimoga, Karnataka, India beBeeCustomerSupport Full time ₹ 45,00,000 - ₹ 75,00,000Job Title: Customer Support SpecialistAbout the Role:We are seeking a highly skilled and dedicated Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service via phone, email, and chat.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
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Technical System Support Specialist
4 days ago
Shimoga, Karnataka, India beBeeSupport Full time ₹ 15,00,000 - ₹ 20,00,000Job DescriptionWe are seeking a highly skilled Technical System Support Specialist to join our team. The successful candidate will be responsible for monitoring the infrastructure, identifying and resolving technical issues, and providing exceptional customer support.Key Responsibilities:Monitor server parameters on a regular schedule and report any...
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Customer Support Specialist
2 days ago
Shimoga, Karnataka, India Soft 'n' Web Full timeWe're looking for a proactive and empathetic Customer Support Specialist to join our team in Rajkot. This is an on-site role supporting users of our SaaS platform, ensuring they have a smooth, positive experience across every touchpoint. You'll handle inquiries, resolve technical issues, log bugs, and guide users to get the most out of our product. Your work...
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Expert Technical Support Specialist
2 days ago
Shimoga, Karnataka, India beBeeTechnical Full time ₹ 50,00,000 - ₹ 85,00,000Job Opportunity">We are seeking a highly skilled Technical Support Specialist to provide expert technical assistance to our channel partners and end users in India.">Your primary tasks will be to support, train and develop our users and partners. Technical support will be handled through email, telephone or on site at our users' premises. You will be...
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Global Technical Support Professional
1 day ago
Shimoga, Karnataka, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000Technical Support SpecialistWe are seeking a skilled and multilingual Technical Support Specialist to provide exceptional technical support to users worldwide. The ideal candidate will possess fluency in Portuguese, Spanish, and English, along with experience in international voice processes or technical support.Key Responsibilities:Deliver high-quality...
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Customer Support Specialist
1 week ago
Shimoga, Karnataka, India beBeeCustomerSupport Full time ₹ 45,00,000 - ₹ 75,00,000Customer Support SpecialistWe are seeking a highly skilled and customer-centric professional to fill the role of Customer Support Specialist. In this position, you will be the primary point of contact for US-based clients, providing exceptional support and ensuring a positive customer experience.Main Responsibilities:Serve as the primary contact for US...
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Technical Support Specialist
3 weeks ago
Shimoga, Karnataka, India NIKSUN Full timeJob Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security...