Technical Support Professional

6 days ago


Shimoga, Karnataka, India beBeeCommunication Full time ₹ 7,50,000 - ₹ 15,00,000
Customer Support Specialist Role

We are seeking a skilled professional to provide business critical support to Azure customers worldwide.

  • Key Responsibilities:
  • Foster effective communication with customers to gather information efficiently.
  • Clearly explain customer responsibilities in resolving issues.
  • Communicate next steps and status, inspiring confidence in our customers.
  • Utilize technical skills to troubleshoot complex issues through exploratory learning techniques.
  • Requirements:
  • Strong communication skills with the ability to articulate technical concepts clearly.
  • Excellent spoken and written English language proficiency.
  • Demonstrable troubleshooting and problem-solving abilities.
  • Collaborative mindset with cross-functional teams.
  • Technical understanding of commerce platform principles and procedures.
  • Familiarity with Azure Platform architecture.

Job Summary: This role requires a skilled Customer Support Specialist who can effectively communicate and collaborate with cross-functional teams to deliver high-quality support to Azure customers.



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