Remote Technical Support Professional

6 days ago


Shimoga, Karnataka, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: Technical Support Specialist

We are seeking a highly skilled and experienced individual to fill the role of Technical Support Specialist. This is an excellent opportunity for a motivated professional to join our team and make a meaningful contribution to our organization.

The successful candidate will be responsible for providing technical support and troubleshooting assistance to clients, ensuring high levels of customer satisfaction. This role involves responding to support requests, diagnosing issues, and providing timely and effective solutions.

  • Provide technical support and troubleshooting assistance to clients.
  • Respond to support requests, diagnose issues, and provide timely and effective solutions.
  • Document issues and resolutions, contribute to knowledge bases, and collaborate with other teams to improve product performance.
Key Skills and Qualifications:
  • Technical support and troubleshooting skills.
  • Analytical skills for diagnosing and resolving technical issues.
  • Customer support and customer satisfaction skills.
  • Excellent communication and interpersonal skills.
  • Able to work independently and remotely.
  • Bachelor's degree in IT, Computer Science, or related field preferred.
  • Experience with AI and cloud solutions is a plus.
What We Offer:
  • A dynamic and supportive work environment.


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