Remote Technical Support Specialist

1 week ago

Shimoga, Karnataka, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

We are seeking a highly skilled Technical Support Engineer to join our team. This role involves delivering exceptional remote IT support with a primary focus on Microsoft 365, Azure AD/Active Directory, Intune device management, Exchange, and SharePoint.

Key Responsibilities
  • Microsoft 365 & Collaboration
    • Provide advanced support for Microsoft 365 apps (Outlook, Teams, OneDrive, SharePoint).
    • Work with an Architect for Exchange Online and SharePoint Online migrations, including cut-over and hybrid scenarios.
  • Device & Endpoint Management
    • Configure and support Intune device enrollment, compliance policies, and app deployments for Windows, iOS, and Android endpoints.
  • Active Directory / Azure AD
    • Administer on-prem AD and Azure AD: user lifecycle, group policies, authentication issues, and conditional access troubleshooting.
  • Troubleshooting & Monitoring
    • Diagnose and resolve Level 2 incidents remotely, minimizing downtime and ensuring system availability.
    • Proactively monitor infrastructure via RMM tools and escalate systemic issues.
  • Support & Triage Leadership
    • Serve as the escalation point for Level 1 (Service Desk) tickets, providing triage guidance and knowledge-sharing to upskill junior technicians.
  • Customer Engagement
    • Deliver user-focused support with clear communication, set expectations, and ensure timely resolution.
  • Compliance & Documentation
    • Maintain precise records of incidents, fixes, and system configurations.
    • Uphold asset-management and preventive-maintenance standards.
  • Collaboration & Escalation
    • Partner with Level 3 / Engineering teams on complex problems and root-cause analysis.
    • Contribute to continuous improvement of knowledge bases and SOPs.

  • Remote Technical Support Professional

    6 days ago

    Shimoga, Karnataka, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled and experienced individual to fill the role of Technical Support Specialist. This is an excellent opportunity for a motivated professional to join our team and make a meaningful contribution to our organization.The successful candidate will be responsible for providing technical support...

  • Technical Support Specialist

    2 weeks ago

    Shimoga, Karnataka, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 10,00,000

    Job Title:Technical Support SpecialistWe are seeking a skilled and experienced Technical Support Specialist to provide technical assistance to our clients.To act as the first point of contact for all IT-related queries and incidents via phone, email, or ticketing system.Provide technical support for hardware, software, network, and application...

  • Technical Support Specialist

    1 week ago

    Shimoga, Karnataka, India beBeeSoftware Full time ₹ 8,00,000 - ₹ 15,00,000

    Technical Support SpecialistAs a Technical Support Specialist, you will play a critical role in ensuring the highest levels of customer satisfaction by providing timely and effective technical assistance. Key responsibilities include:Diagnosing and resolving complex technical issues related to software and hardware systems.Maintaining and updating...

  • Technical Support Expert

    1 week ago

    Shimoga, Karnataka, India beBeeTechnical Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Job OverviewWe are seeking a highly skilled technical support specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and resolving technical issues efficiently.Key ResponsibilitiesProviding technical support and troubleshooting expertise to customersEnsuring customer satisfaction...

  • Technical Support Specialist

    1 week ago

    Shimoga, Karnataka, India beBeeSupport Full time ₹ 36,00,000 - ₹ 72,00,000

    Technical Support SpecialistWe are currently looking for a Technical Support Specialist to join our team. To be successful in this role, applicants must hold a graduate degree in any discipline.About the RoleThis is an excellent opportunity for a motivated individual who can provide first-line technical support to end-users in a courteous and professional...

  • Desktop Technical Specialist

    1 week ago

    Shimoga, Karnataka, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 10,00,000

    Desktop Technical SpecialistKey Responsibilities:System Support: Installation and configuration of operating systems across devices, ensuring seamless integration with hardware components.Hardware Maintenance: Assembling, upgrading, and troubleshooting of computer hardware to maintain optimal performance.Software Services: Installation, configuration,...

  • Technical Support Professional

    1 week ago

    Shimoga, Karnataka, India beBeeHelp Full time ₹ 8,00,000 - ₹ 12,00,000

    IT Help Desk Specialist Level 2This is a high-level technical support role that demands strong problem-solving skills, excellent communication abilities, and experience in troubleshooting, configuring, and maintaining Windows and Mac environments.The ideal candidate will have experience with Office 365 applications, providing exceptional remote support to...

  • Cybersecurity Technical Specialist

    1 week ago

    Shimoga, Karnataka, India beBeeCybersecurity Full time US$ 90,000 - US$ 1,20,000

    Job SummaryWe are seeking a highly skilled Cybersecurity Technical Specialist to join our team. As a key member of our cybersecurity team, you will play a critical role in ensuring the security and integrity of our systems.About the RoleThis is an exceptional opportunity for a motivated and detail-oriented individual who has experience working with technical...

  • Technical Support Specialist

    1 week ago

    Shimoga, Karnataka, India beBeeTechnical Full time ₹ 4,00,000 - ₹ 8,00,000

    Job OverviewWe are seeking a skilled Technical Support Specialist to manage day-to-day tasks for online and offline work. The ideal candidate will have basic computer knowledge, which can be further enhanced through our comprehensive training program.Key Responsibilities:Handling various B2B and B2C tasks based on individual capabilityManaging online and...

  • Expert Technical Support Specialist

    1 week ago

    Shimoga, Karnataka, India beBeeTechnical Full time ₹ 50,00,000 - ₹ 85,00,000

    Job Opportunity">We are seeking a highly skilled Technical Support Specialist to provide expert technical assistance to our channel partners and end users in India.">Your primary tasks will be to support, train and develop our users and partners. Technical support will be handled through email, telephone or on site at our users' premises. You will be...