Service Delivery Excellence Manager

This role is focused on the delivery of SOC / MDR services for our customers. Experience with SOC, SIEM and understanding of cybersecurity is very important for this role. Candidates with no SOC, SIEM or Cyber experience will not be selected for this role. Candidates who are applying for this role for sake of applying will be blacklisted for 10 years. ...

Job Title: Service Delivery RepresentativeAbout the RoleWe are seeking a skilled and customer-focused professional to join our Service Delivery Team as a Service Delivery Representative. In this role, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Customer Engagement:...

Job DescriptionRoles and Responsibility- Oversee daily operations to ensure efficient service delivery.- Develop and implement strategies to enhance customer satisfaction and loyalty.- Manage budgets and resources to achieve business objectives.- Collaborate with cross-functional teams to drive growth and improvement.- Analyze market trends and competitor...

Network Security Process EngineerWe are seeking a highly skilled Network Security Process Engineer to join our team. The ideal candidate will have experience in process engineering, IT service management, or a related operational improvement role.This is an excellent opportunity for someone who enjoys working on complex problems and has strong analytical...

Role Overview:We are seeking a seasoned SAP Basis professional to spearhead Basis AMS Service delivery across complex SAP landscapes for multiple customers.Key Responsibilities:Lead application monitoring & support services for global customers across SAP environments, including ECC 6.0, S/4HANA, CRM, SCM, and BW/4HANA.Acknowledge first point of escalation...

About this roleAs a leader in product engineering services, we're looking for an expert who can drive successful project delivery from start to finish. Our solutions are focused on modern technologies and enabled by cutting-edge methodologies.Key skills and qualifications:Excellent project management skills with end-to-end delivery experience.Strong...

**Job Opportunity:**We are seeking a Quality Excellence Manager to join our team. As a key member of our Sales, Marketing, and Support departments, you will play a crucial role in elevating customer-facing excellence.**Responsibilities:Design and implement a call quality monitoring framework to ensure high standards are met across all teams.Conduct regular...

Job Title: Operational Excellence SpecialistThe Process Excellence Manager plays a crucial role in enhancing operational efficiencies and customer satisfaction. The primary goal is to continuously refine and optimize business processes, ensuring high project management standards across all functions.The ideal candidate enforces project management...

Job Title:Operations ExecutiveKey Responsibilities:Seeking a seasoned leader to oversee large-scale operations in the financial services industry.The ideal candidate will have a proven track record of managing complex teams, driving automation and process improvements, and ensuring operational excellence and compliance.Lead end-to-end Service Delivery...

Project Coordinator Job Description\The role of a project coordinator is to act as the primary point of contact for clients, providing high-quality customer service and ensuring timely issue resolution. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.\Key Responsibilities:\\Provide...