Service & Operations Manager

2 weeks ago


Jodhpur, Rajasthan, India Equitas Small Finance Bank Full time
Job Description

Roles and Responsibility

- Oversee daily operations to ensure efficient service delivery.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Manage budgets and resources to achieve business objectives.
- Collaborate with cross-functional teams to drive growth and improvement.
- Analyze market trends and competitor activity to identify opportunities.
- Foster strong relationships with stakeholders to promote brand visibility.

Job Requirements

- Proven experience in managing services and operations within the BFSI sector.
- Strong understanding of financial products and services.
- Excellent leadership and communication skills.
- Ability to analyze data and make informed decisions.
- Experience in budgeting and resource management.
- Strong problem-solving skills to resolve operational issues.

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