
Excellence Quality Manager
3 days ago
**Job Opportunity:**
We are seeking a Quality Excellence Manager to join our team. As a key member of our Sales, Marketing, and Support departments, you will play a crucial role in elevating customer-facing excellence.
**Responsibilities:
- Design and implement a call quality monitoring framework to ensure high standards are met across all teams.
- Conduct regular audits, score performance against service level agreements, and provide actionable feedback to team leads.
- Develop and maintain Standard Operating Procedures (SOPs) that align with regulatory guidelines and internal best practices.
- Create and deliver training programs covering CRM usage, process adherence, communication skills, and quality standards.
- Collaborate with IT and Operations to optimize Zoho CRM workflows, ensure data hygiene, and build real-time dashboards.
- Analyze quality metrics and generate insights to drive continuous improvement initiatives.
**Requirements & Qualifications:**
To be successful in this role, you will need:
- Bachelor's degree in Business, Healthcare, or related field; an MBA is preferred.
- 10-15 years of experience in quality management roles supporting multiple customer-facing teams.
- Hands-on experience with Zoho CRM or similar platforms.
- Proven track record in drafting SOPs and delivering large-scale training.
- Strong analytical skills, including proficiency in Excel and dashboard tools.
**What We Offer:**
- A dynamic work environment committed to transforming healthcare education.
- Cross-functional exposure and opportunities for growth.
- A competitive salary and benefits package.
- Continuous learning and leadership development opportunities.
-
Senior Quality Excellence Leader
3 days ago
Jodhpur, Rajasthan, India beBeeQuality Full time US$ 9,00,000 - US$ 12,00,000Job Summary As a Quality Assurance Lead, you will be responsible for driving quality excellence across projects and programs. The ideal candidate will have experience in implementing process maturity in a product/service environment, defining and executing metrics, analysis, and reporting, as well as good knowledge and experience in IT service management...
-
Training and Quality Manager
5 hours ago
Jodhpur, Rajasthan, India Utkarsh Classes & Edutech Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per yearRoles and Responsibilities:Responsible for identifying and assessing training needs within an organization, developing training plans, and implementing various training methods to enhance employee skills and performance. Monitor, evaluate, and score Outbound/inbound calls against established quality assurance.Identify and assess future and current training...
-
Director of Quality Management
3 days ago
Jodhpur, Rajasthan, India beBeeQuality Full time US$ 10,00,000 - US$ 12,00,000Quality Assurance LeaderOur organization is seeking a Quality Assurance Leader to oversee the development, implementation, and maintenance of our quality management systems. This role will ensure that all processes and procedures are aligned with regulatory requirements and industry best practices.Key Responsibilities:- Develop, implement, and maintain...
-
Senior Quality Operations Manager
2 days ago
Jodhpur, Rajasthan, India beBeeLeadership Full time ₹ 20,00,000 - ₹ 24,00,000Key Responsibilities:This role oversees all quality assurance and quality control processes at a manufacturing facility for LV electrical panels.Quality Management System (QMS): Develop, implement, and maintain the QMS to ensure compliance with industry standards and customer requirements.Process Oversight: Monitor and control quality processes across all...
-
Operational Excellence Specialist
2 days ago
Jodhpur, Rajasthan, India beBeeOperational Full time ₹ 18,00,000 - ₹ 21,00,000Job Title: Operational Excellence SpecialistThe Process Excellence Manager plays a crucial role in enhancing operational efficiencies and customer satisfaction. The primary goal is to continuously refine and optimize business processes, ensuring high project management standards across all functions.The ideal candidate enforces project management...
-
Process Excellence Specialist
1 day ago
Jodhpur, Rajasthan, India beBeeProcess Full time ₹ 5,00,000 - ₹ 10,00,000Job Title: Process Excellence SpecialistKey Responsibilities:Identify technical issues and resolve them efficiently.Improve product quality by recommending changes to production processes.Implement systems to ensure conformity, accuracy, and consistency in the production process.Develop and establish guidelines for quality checks and standards.Required...
-
Quality Assurance Manager for 3D Products
3 days ago
Jodhpur, Rajasthan, India beBeeProduct Full time ₹ 10,00,000 - ₹ 20,00,000Quality Assurance Manager for 3D ProductsOur organization is seeking a detail-oriented leader to join our team as a Quality Assurance Manager for 3D Products.This role requires an individual with exceptional attention to visual detail, who can lead the development of high-quality standards and ensure consistency throughout the production process. The ideal...
-
Quality Assurance Quality Control Specialist
3 days ago
Jodhpur, Rajasthan, India beBeeQuality Full time US$ 9,00,000 - US$ 12,00,000Quality Assurance Quality Control SpecialistThis is an on-site, full-time role for a quality assurance quality control professional in the Mumbai Metropolitan Region.Key Responsibilities:Manage and execute quality assurance processes ensuring compliance with industry standards.Conduct quality audits, inspections, and assessments to ensure quality...
-
Operational Excellence Leader
21 hours ago
Jodhpur, Rajasthan, India beBeeOperations Full time ₹ 10,00,000 - ₹ 15,00,000Job Title: Operations ManagerJob Description:The Operations Manager is a critical role that oversees the day-to-day activities of an organization, ensuring the smooth operation of its processes and systems. This position requires strong leadership skills, as well as excellent communication and interpersonal skills.Key Responsibilities:Contribute to strategic...
-
Senior Quality Assurance Manager
1 week ago
Jodhpur, Rajasthan, India beBeeQuality Full time ₹ 1,50,00,000 - ₹ 2,00,00,000At the forefront of our organization, we are seeking a highly skilled Senior Quality Assurance Manager to lead our quality management initiatives. This strategic role is crucial in ensuring that our products and services meet the highest standards of quality, reliability, and customer satisfaction.Job DescriptionThe Senior Quality Assurance Manager will be...