Training and Quality Manager

16 hours ago


Jodhpur, Rajasthan, India Utkarsh Classes & Edutech Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities:

Responsible for identifying and assessing training needs within an organization, developing training plans, and implementing various training methods to enhance employee skills and performance. Monitor, evaluate, and score Outbound/inbound calls against established quality assurance.

  • Identify and assess future and current training needs through job analysis and consultation with line managers.
  • Audit calls to gauge call quality and gather actionable insights.
  • Give feedback for the audited calls to drive quality and conversion improvement.
  • Publish reports based on audit findings.
  • Draw an overall or individualized training and development plan that addresses needs and expectations.
  • Prepare and present performance analysis, QA reports, and/or other information on quality performance.
  • Train, onboard, and evaluate new trainers.
  • Monitor employee performance and response to training.
  • Evaluate employee performance to gauge where skills are lacking.
  • Develop training manuals that target tangible results.
  • Conduct effective induction and orientation sessions.
  • Monitor and evaluate the training programs effectiveness, success, and ROI periodically and report on them.
  • Collaborate with various departments to ensure employees receive the necessary training and design training documents.

Skills Required:

  • Excellent communication and leadership skills.
  • MS Office proficiency
  • Strong writing and record-keeping ability for reports and training manuals.
  • Proven work experience as a sales trainer and auditor.
  • Ability to plan, multi-task, and manage time effectively.

Qualification: Graduate & Above



  • Jodhpur, Rajasthan, India Naiknavare Developers Pvt. Ltd. Full time

    Role & responsibilities of GM - QAQC Establishing & implementation of Quality Policy, Quality Objectives, Quality Manual, Quality Procedures, Risk Assessment, RCA, etc. 1. Developing work methodology, Inspection & Test Plans for all activities, (in coordination with site QC managers) 2.Smooth functioning of Quality Inspection process, with OR without...


  • Jodhpur, Rajasthan, India Liberty Data Analytics Full time

    Job SummaryLiberty Mutual's GRS Capability Center Operations (GRS - CCO) team is expanding global Quality Assurance function by establishing a Quality Assurance (QA) team in India under Liberty's legal entity, responsible for performing independent QA audits for underwriting operations (i.e. Policy Booking, Endorsement, Submission and other UW tasks)...


  • Jodhpur, Rajasthan, India GENPACT Full time

    Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Credit Manager

    4 days ago


    Jodhpur, Rajasthan, India Kotak Mahindra Bank Full time ₹ 8,00,000 - ₹ 15,00,000 per year

    Credit Manager-SALARIED PL AND WORKING CAPITAL-Credit Credit Manager-Working Capital-Credit JOB DESCRIPTION Job Role :As part of Credit Team for Working Capital Finance • Managing team of Credit Managers • Underwriting & making proposals of Working Capital Finance ( Fund & Non Fund based ) • Under writing cases with desired level of quality and...


  • Jodhpur, Rajasthan, India Greatify Full time

    Job Description:Job Title: QA Automation Engineer -  LeadLocation: Chennai (On-site)Job Type: Full-timeExperience: 6 – 10 Years (preferably in EdTech or product-based companies)Company: Gigadesk Technologies Pvt. Ltd. [Greatify.ai]Website: www.greatify.aiAbout  Greatify:At Greatify, we're transforming education through AI-powered platforms built for...


  • Jodhpur, Rajasthan, India Hala Campus Full time

    Position OverviewHala Campus is seeking a highly skilled and detail-oriented QA Engineer with over 4 years of experience to join our team in Rajkot, Gujarat. As a QA Engineer, you will be responsible for ensuring the quality and functionality of our web and mobile applications. You will work closely with developers, product managers, and designers to ensure...


  • Jodhpur, Rajasthan, India Angel and Genie Full time

    Job Role- User Acquisition SpecialistCTC- Max 20-25 lakhsLocation- Cochin/ KeralaExperience-5-10yrs(Mobile Games )WHAT YOU'LL BE DOINGSet up new campaigns and optimize existing campaigns on Meta, Google Adwords, and Apple Search Ads.Build, track, and optimize UA campaignsUpload new creative to the content libraryDevelop performance reports and communicate...


  • Jodhpur, Rajasthan, India Grand Circle Corporation Full time

    Grand Circle CorporationGrand Circle Travel India Pvt. Ltd.Grand Circle, as the largest US Direct Marketer for Travel to Americans 50 plus, has mission to change people's lives through exciting & adventurous travel opportunities that focus on learning & discovery.Headquartered in Boston, MA with 40 Regional Offices around the world.We are expanding travel &...


  • Jodhpur, Rajasthan, India VeriPark Full time

    We enable financial institutions to become digital leaders.As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.We welcome candidates who share our values, have the...


  • Jodhpur, Rajasthan, India Boltin Full time

    Lead and manage Salesforce implementation projects (Sales Cloud, Service Cloud, Experience Cloud, Financial Services Cloud) within the wealth management domain.Work closely with wealth advisors, operations, compliance, and IT teams to gather business requirements and translate them into scalable Salesforce solutions.Provide hands-on configuration of...