Service Delivery Representative

2 days ago


Jodhpur, Rajasthan, India beBeeCustomerExperience Full time ₹ 25,00,000 - ₹ 35,00,000

Job Title: Service Delivery Representative

About the Role

We are seeking a skilled and customer-focused professional to join our Service Delivery Team as a Service Delivery Representative. In this role, you will be responsible for delivering exceptional customer experiences through various communication channels.

Key Responsibilities:

  • Customer Engagement: Respond to customer inquiries via phone, email, and social media in a timely and professional manner.
  • Ticket Resolution: Investigate and resolve customer complaints and issues efficiently and effectively.
  • Product Knowledge**: Develop and maintain in-depth knowledge of our products and services to provide accurate information to customers.
  • Process Improvement**: Identify opportunities to improve customer service processes and procedures.
  • Team Collaboration**: Work collaboratively with internal teams to achieve common goals and objectives.
Requirements

To succeed in this role, you will need:

  • Exceptional Communication Skills**: Strong verbal and written communication skills to interact with customers and colleagues.
  • Customer Focus**: A customer-centric mindset with a passion for delivering excellent service.
  • Problem-Solving Ability**: Strong analytical and problem-solving skills to resolve complex customer issues.
  • Adaptability**: Flexibility to adapt to changing priorities and workload demands.
  • Technical Aptitude**: Basic computer skills and ability to learn new systems and tools quickly.
About Us

We offer a dynamic and supportive work environment with opportunities for growth and development. If you are passionate about delivering exceptional customer experiences and have a strong desire to grow with our organization, we encourage you to apply for this exciting opportunity



  • Jodhpur, Rajasthan, India beBeeCustomerService Full time ₹ 80,000 - ₹ 1,20,000

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients via email, phone, and chat.This is an excellent opportunity to develop your...


  • Jodhpur, Rajasthan, India 3Columns Full time

    This role is focused on the delivery of SOC / MDR services for our customers. Experience with SOC, SIEM and understanding of cybersecurity is very important for this role. Candidates with no SOC, SIEM or Cyber experience will not be selected for this role. Candidates who are applying for this role for sake of applying will be blacklisted for 10 years. ...


  • Jodhpur, Rajasthan, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878

    Job OverviewThe Service Operations Manager is a pivotal role that oversees the daily functioning of services, ensuring seamless delivery and customer satisfaction.Key responsibilities include developing and implementing strategies to enhance customer experience, managing resources to achieve business objectives, collaborating with cross-functional teams, and...


  • Jodhpur, Rajasthan, India beBeeProfessionalism Full time ₹ 8,00,000 - ₹ 10,00,000

    Executive Receptionist OpportunityWe are seeking a highly skilled and professional receptionist to join our team. The ideal candidate will have excellent communication skills, be able to manage multiple tasks and responsibilities with ease, and maintain a high level of organization and attention to detail.Key Responsibilities:Provide exceptional customer...


  • Jodhpur, Rajasthan, India beBeeCoordinate Full time ₹ 8,00,000 - ₹ 12,00,000

    Project Coordinator Job Description\The role of a project coordinator is to act as the primary point of contact for clients, providing high-quality customer service and ensuring timely issue resolution. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.\Key Responsibilities:\\Provide...


  • Jodhpur, Rajasthan, India beBeeCustomer Full time ₹ 42,00,000 - ₹ 84,00,000

    We are seeking a skilled professional to handle customer queries and issues via phone, providing accurate and timely information on products and services.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and professional mannerProvide accurate and up-to-date product and service informationTroubleshoot and resolve technical...


  • Jodhpur, Rajasthan, India beBeeBasis Full time ₹ 1,00,00,000 - ₹ 1,24,00,000

    Role Overview:We are seeking a seasoned SAP Basis professional to spearhead Basis AMS Service delivery across complex SAP landscapes for multiple customers.Key Responsibilities:Lead application monitoring & support services for global customers across SAP environments, including ECC 6.0, S/4HANA, CRM, SCM, and BW/4HANA.Acknowledge first point of escalation...


  • Jodhpur, Rajasthan, India Tekpillar Full time

    We are committed to providing exceptional solutions in the Banking Financial Services and Insurance BFSI sector We are looking for an experienced Inside Sales Representative to drive revenue growth and foster strong customer relationships Responsibilities - Develop and implement effective sales strategies to achieve targets - Build and maintain...


  • Jodhpur, Rajasthan, India beBeeCustomerSupport Full time ₹ 5,50,000 - ₹ 8,50,000

    About the OpportunityWe are seeking an experienced and proactive customer service professional to join our team as a Support Specialist. In this role, you will be responsible for handling customer inquiries with empathy and efficiency, ensuring a smooth and positive experience.


  • Jodhpur, Rajasthan, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000

    Customer Experience Specialist - Affordable Housing ProjectWe are seeking a skilled Customer Experience Specialist to join our team and contribute to the success of our affordable housing project in Ghaziabad, Uttar Pradesh, India.Job Description:The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and...