Service Delivery Specialist

1 day ago

Jodhpur, Rajasthan, India beBeeCoordinate Full time ₹ 8,00,000 - ₹ 12,00,000
Project Coordinator Job Description\

The role of a project coordinator is to act as the primary point of contact for clients, providing high-quality customer service and ensuring timely issue resolution. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

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Key Responsibilities:\
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  • Provide exceptional customer service to clients via various communication channels.\
  • Respond to client inquiries in a timely and professional manner.\
  • Escalate complex issues to relevant departments and ensure prompt resolution.\
  • Develop and maintain knowledge of software features and documentation to provide accurate support.\
  • Collaborate with internal teams to resolve client issues and improve operational workflows.\
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Required Skills and Qualifications:\

This role requires individuals with a bachelor's degree in a related field and at least one year of experience in customer service or a similar field. Strong analytical and problem-solving skills are essential, as well as proficiency in Microsoft Office and relevant software tools.

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Benefits:\

As a project coordinator, you will have opportunities for career growth, professional development, and collaboration with a diverse team of experts. Our company offers a dynamic work environment that values innovation, teamwork, and customer satisfaction.

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Other Requirements:\

Candidates should be flexible and able to work a non-traditional schedule, including weekends. Proficiency in SQL, Zendesk, and other relevant tools is a plus. Additionally, the ability to adapt to changing priorities and demonstrate critical thinking skills is crucial for success in this role.

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What We Offer:\

We offer a competitive salary and benefits package, including opportunities for career advancement and professional growth. Our company culture emphasizes innovation, teamwork, and customer satisfaction, making us an ideal employer for those who value these principles.

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