Customer Service Associate

4 weeks ago


Pune, Maharashtra, India FedEx Full time

Job Summary

We are seeking a highly skilled Customer Service Associate to join our team at FedEx. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.

Key Responsibilities

  • Provide timely and effective resolution to customer inquiries and issues
  • Collaborate with internal teams to resolve complex customer issues
  • Ensure compliance with company policies and procedures
  • Develop and maintain strong relationships with customers

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and PC skills

About FedEx

FedEx is a global leader in transportation and logistics, committed to delivering exceptional service to our customers. We offer a dynamic and inclusive work environment, with opportunities for growth and development.



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