Customer Service Associate
3 weeks ago
Job Summary:
As a Team Member at CHANAKYA STAFFINGS, you will be responsible for ensuring exceptional customer service and contributing to the success of our restaurant team. If you have a passion for delivering outstanding service and working in a fast-paced environment, we encourage you to apply.
Key Responsibilities:
* Develop restaurant sales by setting high standards of service and ensuring that every guest receives personalized attention.
* Prepare the restaurant/takeaway and other business modules before opening, with a focus on quality and efficiency.
* Take orders accurately and with courtesy, while making recommendations to enhance the dining experience.
* Upsell and suggest menu items to increase sales and improve customer satisfaction.
* Handle all guests without bias or prejudice, ensuring a welcoming and inclusive environment.
* Process guest bills and ensure their proper processing, while delivering food and providing exceptional service.
* Assist the Shift Supervisor in preparing the general store requisition.
* Perform any duties assigned by the Supervisor/Store Manager.
* Follow store rules and policies, adhering to strict grooming and hygiene standards.
* Continuously strive to improve skills and knowledge, with a focus on customer satisfaction.
Required Skills:
* Strong time management and customer service skills.
* Flexibility to work nights, weekends, and holidays.
* Positive attitude and commitment to customer satisfaction.
* Previous experience working in a team would be advantageous.
* Self-starter with a positive attitude.
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