Customer Service Associate

4 days ago


Pune, Maharashtra, India Demand Infotech Solutions Full time

We are seeking a skilled Customer Service Associate to join our team at Demand Infotech Solutions. As a Customer Service Associate, you will be responsible for handling customer inquiries and resolving issues in a timely manner.

The ideal candidate will have excellent communication skills, a strong understanding of customer service principles, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Handle customer inquiries via phone, email, or chat
  • Resolve customer complaints in a professional and timely manner
  • Provide product information and make recommendations to customers
  • Work collaboratively with the sales team to meet sales targets

Requirements:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment


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