Customer Service Associate
4 days ago
We are seeking a skilled Customer Service Associate to join our team at Demand Infotech Solutions. As a Customer Service Associate, you will be responsible for handling customer inquiries and resolving issues in a timely manner.
The ideal candidate will have excellent communication skills, a strong understanding of customer service principles, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Handle customer inquiries via phone, email, or chat
- Resolve customer complaints in a professional and timely manner
- Provide product information and make recommendations to customers
- Work collaboratively with the sales team to meet sales targets
Requirements:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent required
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A collaborative and dynamic work environment
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