Current jobs related to Technical Support Expert - Jamnagar, Gujarat - beBeeCustomerSupport
-
High-Level Technical Support Expert
2 weeks ago
Jamnagar, Gujarat, India beBeeTechnical Full time ₹ 80,00,000 - ₹ 1,20,00,000Technical Support SpecialistWe are seeking a seasoned technical support professional to provide expert-level assistance to customers, resolving complex issues and delivering exceptional service.Deliver first-rate technical support, ensuring customer satisfaction and loyalty through effective issue resolution.Collaborate with cross-functional teams to...
-
Technical Support Expert
2 weeks ago
Jamnagar, Gujarat, India beBeeCustomerSupport Full time ₹ 8 - ₹ 10Help Desk Support SpecialistWe are seeking a highly organized and detail-oriented professional to provide exceptional customer service, troubleshoot technical issues, and collaborate with international telecom carriers to resolve customer requests.The ideal candidate will possess excellent communication skills, be able to work in a 24/7 rotational shift...
-
Technical Support Specialist
2 weeks ago
Jamnagar, Gujarat, India beBeeAutomation Full time ₹ 15,00,000 - ₹ 25,00,000Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide expert technical support to our channel partners and end users. You will also be responsible for supporting, training, and developing our users and partners in India by handling technical support through email,...
-
Technical Solutions Expert
1 week ago
Jamnagar, Gujarat, India beBeeService Full time ₹ 9,00,000 - ₹ 12,00,000Job Description:The primary objective of this role is to deliver high-quality Smart Energy solutions to clients. As a Technical Service Engineer, you will play a pivotal part in ensuring customer satisfaction and driving business growth.This position involves providing expert technical support to customers through various channels, including phone calls,...
-
BIOVIA LIMS Technical Support Expert
2 weeks ago
Jamnagar, Gujarat, India beBeeApplication Full time ₹ 18,00,000 - ₹ 25,00,000About the Opportunity:We are seeking a skilled and motivated Application Support Specialist to join our team. The successful candidate will be responsible for providing technical support, troubleshooting, and maintenance for a Laboratory Information Management System (LIMS).
-
Technical Support Specialist
2 weeks ago
Jamnagar, Gujarat, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000Technical Support ProfessionalAs a Technical Support Professional, you will be the primary point of contact for clients seeking assistance with technical issues. Your role will involve troubleshooting and resolving problems related to software applications, hardware devices, and network connectivity.The ideal candidate will have experience in a BPO or Call...
-
Expert Oracle HCM Technical Consultant
2 weeks ago
Jamnagar, Gujarat, India beBeeTechnical Full time ₹ 90,00,000 - ₹ 1,20,00,000We are seeking an expert in Oracle HCM technical implementations to join our team.Responsibilities:Lead or participate in Oracle Fusion HCM technical implementations, including OIC (Oracle Integration Cloud), VBCS (Visual Builder Cloud Service), OTBI (Oracle Transactional Business Intelligence), BIP (BI Publisher), and Extracts.Develop, test, and maintain...
-
IT Technical Support Specialist
2 weeks ago
Jamnagar, Gujarat, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000Technical Support Specialist Job OverviewThis role entails providing high-quality technical support to address application and system issues in a timely manner. The incumbent will be responsible for monitoring application performance, identifying and troubleshooting problems, and escalating as required. They will work closely with various teams to resolve...
-
Technical Support Specialist
2 weeks ago
Jamnagar, Gujarat, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000Job Title: Technical Support SpecialistWe are seeking a highly skilled and experienced technical support specialist to join our team.The successful candidate will be responsible for providing exceptional customer support through various channels, including phone and email.Provide timely and effective support to customersDocument issue details,...
-
Technical Support Specialist
2 weeks ago
Jamnagar, Gujarat, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000Are you a seasoned technical support specialist seeking a challenging role to advance your career?This is an excellent opportunity to become an integral part of a rapidly growing IT organization as part of a larger enterprise group.You will be part of a highly approachable team of skilled IT professionals. Our exciting expansion plans mean we are looking for...
Technical Support Expert
3 weeks ago
We are seeking an accomplished and experienced technical support specialist to deliver high-quality post-sales support, handling complex technical inquiries and troubleshooting to maximize customer value.
Main Responsibilities
- Provide exceptional support to customers and partners on product configuration, performance, and troubleshooting.
- Diligently diagnose, isolate, and resolve technical issues while coordinating fixes with Engineering and QA teams.
- Maintain exceptionally high levels of customer satisfaction and engagement.
- Utilize diagnostic tools, scripts, and lab environments to replicate and resolve issues.
- Contribute to comprehensive technical documentation, knowledge base, and troubleshooting guides.
- Collaborate closely with cross-functional teams to deliver the best possible customer experience.
- Serve as the voice of the customer internally by sharing valuable insights and feedback.
Key Requirements
- 5+ years of experience in a technical support or customer-facing engineering role.
- Strong background in B2B SaaS and thorough knowledge of network and security concepts.
- Deep expertise in switches, routers, and networking fundamentals.
- Certifications preferred: CCNA, JNCIE, or higher.
- Familiarity with Linux, VMware ESXi, and firewalls.
- Working knowledge of 802.1x/NAC, vulnerability management, and cybersecurity best practices.
- Excellent communication skills with a passion for customer success.
- Able to effectively manage multiple issues and tasks in a fast-paced environment.
What You'll Gain from This Opportunity
- Be part of a leading organization at the forefront of cybersecurity and network visibility.
- Work remotely with a talented, collaborative global team.
- Direct impact on customer success and product growth.
- A dynamic startup environment with room to grow and innovate.
