Technical Support Specialist

14 hours ago

Jamnagar, Gujarat, India beBeeAutomation Full time ₹ 15,00,000 - ₹ 25,00,000
Job Description

We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide expert technical support to our channel partners and end users. You will also be responsible for supporting, training, and developing our users and partners in India by handling technical support through email, telephone, or on-site at users' premises.

  • You will travel approximately 90 days a year for customer visits and trade shows.
  • You will develop and translate technical training curriculums and conduct technical training courses for channel partners and technical workshops for end users.
  • You will develop partners' and users' technical knowledge and competencies in Dobot robots and applications.
  • You will prepare and translate technical documentation.
  • You will participate in trade shows and seminars.
  • You will develop applications for trade shows and seminars.
Required Skills and Qualifications

To succeed in this role, you must have the following skills and qualifications:

  • Bachelor degree or higher in Engineering related subject.
  • Minimum three years' experience in robotics or automation industry.
  • Experience in designing and integrating robotic applications.
  • Experience in conducting seminars and trainings.
  • Excellent troubleshooting and diagnosing skills.
  • Excellent computer and interpersonal skills.
  • Proficiency in high-level programming languages such as C++/Java/Python/Lua (a plus).
Benefits

This is a unique opportunity to work with a dynamic team and gain valuable experience in the field of robotics and automation. You will have the chance to develop your skills and knowledge, and contribute to the growth and success of our organization.

Others

You will have access to ongoing training and development opportunities, and you will be part of a team that values innovation and creativity. If you are passionate about technology and want to make a difference, then we would love to hear from you.

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