Luxury Residential Ambassador

2 weeks ago


Mumbai, Maharashtra, India Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons is a luxury hospitality company that is passionate about creating unforgettable experiences for its guests. At the heart of our mission is a deep commitment to excellence and a relentless pursuit of innovation.

About the Role:

The Residential Page/Attendant will play a critical role in delivering exceptional service to our residents. This individual will be responsible for ensuring seamless arrivals and departures, managing deliveries and packages, and providing general assistance to residents.

Key Responsibilities:

• Assist residents with luggage, transportation requirements, and deliveries

• Position at the residences lobby entrance to greet residents and their guests

• Ensure the residences driveway is well managed at all times

• Assist with move-in and move-out logistics

• Provide information regarding residential and/or hotel events, services, and amenities

Additional Responsibilities:

• Handle all owner interactions with the highest level of hospitality and professionalism

• Communicate residence requests effectively to the Residence Concierge

• Relieve other residential roles for meal periods and in case of emergency

Requirements:

• Bachelor's degree from a reputable university

• Fluency in English and local language

• Prior working experience in the hospitality industry, preferably in a luxury setting

What We Offer:

• A dynamic and supportive work environment

• Opportunities for career growth and development

• Competitive compensation and benefits package

• Recognition and rewards for outstanding performance



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