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Luxury Spa Ambassador

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Mumbai, Maharashtra, India AccorHotel Full time

Job Title: Luxury Spa Ambassador

We are seeking a highly skilled and professional Luxury Spa Ambassador to join our team at AccorHotel. As a key member of our spa team, you will be responsible for providing exceptional customer service and creating a memorable experience for our guests.

Main Responsibilities:

  • Provide warm and professional service to guests, handling reservations and ensuring smooth operations at the front desk.
  • Greet and welcome guests with a friendly and professional demeanor, providing information about spa services, treatments, and wellness programs.
  • Assist guests with check-in and check-out processes, ensuring a seamless and enjoyable experience.

Key Skills and Qualifications:

  • Strong communication and interpersonal skills with a professional and approachable demeanor.
  • Previous experience as a receptionist or in a customer service role, preferably in a spa or wellness environment.
  • Proficiency in using booking systems and Microsoft Office Suite.
  • A genuine interest in wellness, luxury, and exceptional guest service.