Gucci Retail Ambassador
4 weeks ago
Job Summary
We are seeking a highly motivated and enthusiastic individual to join our team as a Gucci Retail Ambassador. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our clients.
Key Responsibilities
- Meet and greet clients entering the store, assist with queue management, and ensure safety protocols are met.
- Ensure all clients are assisted by a Client Advisor at the earliest while in the store.
- Answer telephone queries, take details, and generate leads for future follow-ups.
- Assist Client Advisors with products, replenishments, packaging, and clearance.
- Support the Associate Store Manager/Team Manager & Store Manager in administrative duties.
- Contribute to upholding the visual display of all products in accordance with Gucci visual standards.
- Make various excel reports requested by the Store Management team.
- Discuss with clients and give advice on general trends in the fashion world and developments in the luxury market.
- Work as a team player and partner with fellow colleagues to ensure a consistent exceptional experience.
Requirements
- Luxury fashion sales/internship experience preferably in a similar role or customer service setting.
- Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously.
- Strong organization and follow-up skills are essential.
- Accuracy and attention to detail needed.
- Candidate should be team-focused with a desire to collaborate effectively.
- Ability to work in a fast-moving and dynamic environment.
- High flexibility and ability to adapt to different situations.
- Ability to work a flexible schedule based on business needs.
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