Gucci Retail Ambassador

4 weeks ago


Mumbai, Maharashtra, India Luxury Goods Retail Pvt. Ltd. Full time

Job Summary

We are seeking a highly motivated and enthusiastic individual to join our team as a Gucci Retail Ambassador. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our clients.

Key Responsibilities

  • Meet and greet clients entering the store, assist with queue management, and ensure safety protocols are met.
  • Ensure all clients are assisted by a Client Advisor at the earliest while in the store.
  • Answer telephone queries, take details, and generate leads for future follow-ups.
  • Assist Client Advisors with products, replenishments, packaging, and clearance.
  • Support the Associate Store Manager/Team Manager & Store Manager in administrative duties.
  • Contribute to upholding the visual display of all products in accordance with Gucci visual standards.
  • Make various excel reports requested by the Store Management team.
  • Discuss with clients and give advice on general trends in the fashion world and developments in the luxury market.
  • Work as a team player and partner with fellow colleagues to ensure a consistent exceptional experience.

Requirements

  • Luxury fashion sales/internship experience preferably in a similar role or customer service setting.
  • Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously.
  • Strong organization and follow-up skills are essential.
  • Accuracy and attention to detail needed.
  • Candidate should be team-focused with a desire to collaborate effectively.
  • Ability to work in a fast-moving and dynamic environment.
  • High flexibility and ability to adapt to different situations.
  • Ability to work a flexible schedule based on business needs.


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