Retail Artistry Coach

7 days ago


Mumbai, Maharashtra, India MAC Full time
About the Role

We are seeking a highly skilled Retail Artistry Coach to join our team at MAC. In this role, you will be responsible for representing our brand and providing exceptional customer service.

As a Retail Artistry Coach, you will work closely with our retail teams to elevate their skills and knowledge in makeup artistry and omnichannel selling. You will also be responsible for identifying training needs and supporting the development of our retail managers.

You will spend 50% of your time working in our base store and 50% of your time coaching and mentoring our focus door teams. This is an excellent opportunity for someone who is passionate about beauty and customer service to develop their skills and career.

About the Company

MAC is a leading cosmetics company that is dedicated to delivering exceptional quality and customer service. We are committed to empowering our employees to succeed and providing them with the tools and resources they need to excel in their roles.

About the Location

This role is based in Mumbai, India, where we have a large and growing presence. If you are looking for a challenging and rewarding role in a dynamic and fast-paced environment, then this could be the perfect opportunity for you.

Key Responsibilities
  • To represent MAC and provide exceptional customer service in our base store and focus door locations.
  • To work closely with our retail teams to elevate their skills and knowledge in makeup artistry and omnichannel selling.
  • To identify training needs and support the development of our retail managers.
  • To spend 50% of your time working in our base store and 50% of your time coaching and mentoring our focus door teams.
Requirements
  • A minimum of 1 year's experience as a retail artist and skill cert mentor and product specialist.
  • Excellent communication and interpersonal skills.
  • Extensive knowledge of MAC products and strong omnichannel selling and artistry skills.
  • Able to lead by example and inspire other team members to achieve their best.
What We Offer
  • A competitive salary of ₹900,000 per annum.
  • The opportunity to work with a leading cosmetics company and develop your skills and career.
  • A dynamic and fast-paced work environment with opportunities for growth and development.
  • A comprehensive benefits package including health insurance, pension scheme, and paid annual leave.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are interested in this role, please submit your application by [insert date].


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