Gucci Retail Associate

4 weeks ago


Mumbai, Maharashtra, India Luxury Goods Retail Pvt. Ltd. Full time

Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Gucci Retail Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and inclusive store environment.

Key Responsibilities

  • Meet and greet all clients entering the store, assist with queue management, and ensure safety protocols are met.
  • Ensure all clients are assisted by a Client Advisor at the earliest while in the store.
  • Answer telephone queries, take details down, and generate leads for future follow-ups.
  • Assist Client Advisors on the shop floor with products, replenishments, packaging, and clearance.
  • Assist the Associate Store Manager/Team Manager & Store Manager in administrative duties.
  • Assist the Stock Assistant in inventory management.
  • Contribute to upholding the visual display of all products in accordance with Gucci visual standards.
  • Make various excel reports requested by the Store Management team.
  • Discuss with clients and give advice on general trends in the fashion world and developments in the luxury market.
  • Work as a team player and partner with fellow colleagues to ensure a consistent exceptional experience.
  • Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise.
  • Contribute to the daily operations of the store by maintaining a neat and organized understock and stock room.

Requirements

  • Luxury fashion sales/internship experience preferably in a similar role or customer service setting.
  • Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously.
  • Strong organization and follow-up skills are essential.
  • Accuracy and attention to detail needed.
  • Candidate should be team-focused with a desire to collaborate effectively.
  • Ability to work in a fast-moving and dynamic environment.
  • High flexibility and ability to adapt to different situations.
  • Ability to work a flexible schedule based on business needs.

About Us

Luxury Goods Retail Pvt. Ltd. is a leading luxury retail company dedicated to providing exceptional customer experiences and delivering high-quality products. We are committed to fostering a positive and inclusive work environment that values diversity, equity, and inclusion.



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