Customer Experience Director
2 weeks ago
We are looking for a seasoned Cross-Functional Support Leader to oversee and lead our customer support team in delivering exceptional service and technical solutions. As a key member of our team, you will be responsible for guiding our support team in providing top-notch service and resolving complex issues effectively.
Key Responsibilities:- Lead, mentor, and develop a growing support team, including support representatives, technical support specialists, and customer success agents.
- Develop support strategies, manage escalations, and implement best practices to ensure seamless customer experiences for our SaaS products and services.
- Collaborate closely with Development, product, engineering, and sales teams to relay customer feedback, troubleshoot issues, and improve service offerings.
Requirements:
- 15+ years of experience in web development, production, and support with a minimum of 5 years in direct people management.
- Proven experience in a leadership role in customer support, preferably within a website-based services environment.
- Strong understanding of CMS & website operations, troubleshooting, and support methodologies.
Estimated Salary: ₹1,200,000 - ₹1,500,000 per annum.
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Customer Success Director
1 week ago
Ahmedabad, Gujarat, India Analytix Business Solutions Full timeCustomer Success Director PositionAnalytix Business Solutions is seeking a highly motivated Customer Success Director to lead our key account team and drive business growth.The ideal candidate will have a proven track record of success in customer relationship management and will be responsible for developing and executing strategies to expand our client...
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Customer Experience Ambassador
2 months ago
Ahmedabad, Gujarat, India Group Landmark Full timeCustomer Experience Ambassador: At Group Landmark, we are looking for a Customer Experience Ambassador to play a key role in delivering exceptional customer service experience. As a Customer Experience Ambassador, you will be responsible for greeting all showroom and service customers, answering their questions, and addressing any concerns they may have. You...
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Sales Director
1 week ago
Ahmedabad, Gujarat, India Choice TechLab Solutions Pvt. Ltd. Full time**Job Overview**Choice Equity Broking is seeking an experienced Sales Director to lead our sales team and drive business growth. As a Sales Director, you will be responsible for developing and executing effective sales strategies to achieve business objectives.Key Responsibilities:Develop and execute sales strategies to achieve business objectives.Manage and...
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Customer Experience Strategist
1 week ago
Ahmedabad, Gujarat, India Analytix Business Solutions Full timeJob Title: Customer Experience StrategistAbout the Role:We are looking for a highly skilled Customer Experience Strategist to join our team at Analytix Business Solutions. In this role, you will be responsible for creating and implementing strategies to improve customer satisfaction and loyalty.Responsibilities:Develop and implement customer experience...
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Customer Experience Representative
4 weeks ago
Ahmedabad, Gujarat, India QARMATEK SERVICES Full timeJob OverviewWe are seeking a highly motivated and customer-focused Customer Experience Representative to join our team at QARMATEK SERVICES.This is a fantastic opportunity for individuals who enjoy interacting with customers, resolving issues, and providing exceptional support.Key ResponsibilitiesInteract with prospective customers through various modes...
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Customer Experience Strategist
3 weeks ago
Ahmedabad, Gujarat, India Pilgrim Full timeAbout UsPilgrim is a rapidly growing Beauty & Personal Care brand founded in 2019 by IIT-B and IIM-A Alumni. With over 25,000 pin codes covered and 1000+ offline stores, Pilgrim offers 250+ SKUs across face care, haircare, skincare, makeup, and fragrances.Job OverviewWe are seeking an experienced professional to lead customer retention and loyalty efforts as...
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Customer Experience Specialist
2 weeks ago
Ahmedabad, Gujarat, India Analytix Business Solutions Full time**Job Summary**We are seeking a highly skilled Custome Experience Specialist to join our team at Analytix Business Solutions. This is an excellent opportunity for an experienced professional to take on a challenging role that requires exceptional communication and relationship-building skills.The successful candidate will be responsible for supporting...
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Customer Experience Ambassador
1 month ago
Ahmedabad, Gujarat, India OMSGURU Solutions PVT Full timeWe are seeking a highly skilled Customer Services Associate to join our team at OMSGURU Solutions PVT.As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.The ideal candidate will possess excellent communication skills, both written and verbal, and...
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Digital Support Strategy Director
1 week ago
Ahmedabad, Gujarat, India DigitalCube Consultancy Full timeJob Overview: Digital Support Strategy DirectorDigitalCube Consultancy seeks a highly skilled Digital Support Strategy Director to lead our customer support team in delivering top-notch service and resolving technical issues effectively. As a seasoned leader with 15+ years of web development and production experience, including 5 years of direct people...
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Strategic Sales Director
4 weeks ago
Ahmedabad, Gujarat, India Kody Technolab Limited Full timeJob Title: Strategic Sales DirectorCompany OverviewKody Technolab Limited is a leading IT service provider seeking a highly experienced Strategic Sales Director to lead our sales team.Salary and BenefitsWe offer an attractive salary of $120,000 - $180,000 per annum, depending on experience, plus additional benefits including health insurance, retirement...
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Business Development Director
2 weeks ago
Ahmedabad, Gujarat, India Ratnaafin Full timeWe are seeking a highly experienced and skilled Business Development Director to join our team at Ratnaafin. As a Business Development Director, you will be responsible for developing and executing a comprehensive business development strategy for our solar finance business in the state.We offer a competitive salary of ₹18000 per month, plus benefits and...
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Customer Experience Representative
4 weeks ago
Ahmedabad, Gujarat, India TTEC Full timeAbout Us">TTEC is a leading business process outsourcing company that specializes in creating amazing customer experiences.">Job Description">We are seeking a Customer Experience Representative to join our team in Ahmedabad, Gujarat. As a representative, you will be responsible for providing exceptional customer service and sales support to clients via chat...
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Digital Marketing Director
1 week ago
Ahmedabad, Gujarat, India Entigrity Full timeJob Title: Digital Marketing DirectorDescription: We are seeking an experienced Digital Marketing Director to lead our digital marketing efforts. The successful candidate will develop, implement, and track all aspects of our digital marketing campaigns across various platforms. With a strong focus on ROI and KPIs, the ideal candidate will have experience in...
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Digital Sales Director
1 week ago
Ahmedabad, Gujarat, India CrystalVoxx LLC Accounting Services Full timeJob Overview: As our new Digital Sales Director, you'll be responsible for developing and executing strategies to enhance our online presence, optimize sales performance, and improve customer experience. This role requires a strong understanding of e-commerce platforms, digital marketing tools, and data-driven decision-making.
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Assistant Director of Taxation
2 weeks ago
Ahmedabad, Gujarat, India Zydus Wellness Products Limited Full timeJob Title: Assistant Director of TaxationLocation: AhmedabadJob Type: Full-timeAbout Us:">Zydus Wellness Products Limited is a leading player in the industry, with a strong commitment to excellence and customer satisfaction.Job Summary:">We are seeking an experienced Assistant Director of Taxation to join our team. The successful candidate will be...
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Customer Experience Manager
2 months ago
Ahmedabad, Gujarat, India Bejan Daruwalla Full timeJob Title: Front Office ExecutiveLocation: Taj Skyline AhmedabadJob SummaryWe are seeking a highly skilled and organized Front Office Executive to manage store operations and provide administrative support. The ideal candidate will have strong verbal and written communication skills and be open to travel.Key ResponsibilitiesBusiness Strategy Development:...
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Business Development Director
1 week ago
Ahmedabad, Gujarat, India HDFC Sales Full timeDrive Business Growth with HDFC SalesWe are a leading sales organization in the home finance industry, committed to delivering exceptional customer experiences and driving business growth.About the RoleWe are seeking an experienced Business Development Director to join our team in Rajkot. As a Business Development Director, you will play a critical role in...
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Customer Experience Lead
4 weeks ago
Ahmedabad, Gujarat, India Social Sherpa Full timeAbout the RoleWe are seeking an experienced Customer Experience Lead to join our team at Social Sherpa. This role will be responsible for managing client relationships, ensuring timely project delivery, and maintaining accurate records of work done.
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Digital Marketing Director
2 weeks ago
Ahmedabad, Gujarat, India Ubique Systems Private Full timeJob Title: Digital Marketing DirectorAt Ubique Systems Private, we are seeking a highly skilled Digital Marketing Director to join our team. As a key member of our marketing department, you will be responsible for creating and implementing effective social media campaigns and strategies.Responsibilities:Create and execute comprehensive social media plans,...
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Program Director for Client Growth
2 weeks ago
Ahmedabad, Gujarat, India Techify Solutions Pvt Ltd Full timeJob Title: Program Director for Client GrowthWe are seeking a highly experienced Program Director for Client Growth to lead our client success initiatives and drive business growth. As a key member of our customer success organization, you will be responsible for developing and executing customized programs to drive customer adoption and revenue...