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Customer Experience Ambassador
2 months ago
Customer Experience Ambassador: At Group Landmark, we are looking for a Customer Experience Ambassador to play a key role in delivering exceptional customer service experience. As a Customer Experience Ambassador, you will be responsible for greeting all showroom and service customers, answering their questions, and addressing any concerns they may have. You will also intervene in any customer misunderstandings and offer solutions consistent with empowerment levels. Additionally, you will attend sales and service meetings to gather information on daily, weekly, and monthly customer goals. Furthermore, you will provide concierge services, plan enthusiasm events and employee team building events, work with all departments to anticipate customer needs and constraints, and work on service drive contacting customers for retention and loyalty opportunities. If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this role.
