Luxury Sales Ambassador

3 days ago


Ahmedabad, Gujarat, India Aurus Fine Jewels Full time

Aurus Fine Jewels seeks a highly skilled Jewelry Retail Professional to join our team in Vastrapur, Ahmedabad, Gujarat. This is an exciting opportunity to work with a tight-knit group of passionate dreamers who are dedicated to pursuing excellence in fine jewelry design and craftsmanship.

About the Role

As a Jewelry Retail Professional, you will be responsible for providing an unparalleled customer experience via telephone and chat, building authentic relationships, and discerning each customer's unique jewelry preferences and needs. Your exceptional communication and presentation skills will enable you to convey luxury and sophistication, while your analytical abilities and refined approach to problem-solving will help you identify sophisticated opportunities to upsell or cross-sell.

Key Responsibilities
  • Engage with customers to provide personalized consultations and recommend exquisite jewelry designs that align perfectly with each customer's style and requirements.
  • Develop a profound understanding of Aurus and MOI's luxurious offerings, ensuring you can speak to the intricate details and craftsmanship of our collections.
  • Stay abreast of the latest jewelry industry trends and fashion influences, ensuring recommendations are always at the cutting edge of style.
Requirements

To succeed in this role, you will need:

  • A Bachelor's degree in Retail or a related field (plus demonstrated success in managing and cultivating high-end client accounts).
  • Superior communication and presentation skills, with the ability to convey luxury and sophistication.
  • Strong analytical abilities and a refined approach to problem-solving.
  • Exceptional written and verbal interpersonal skills, capable of building rapport and trust with discerning clientele.
  • Expertise in using telephony and chat platforms, as well as advanced CRM software.
  • A meticulous eye for detail and the ability to manage multiple tasks with elegance and efficiency.
What We Offer

In return for your expertise, we offer a competitive salary range of ₹8-12 lakhs per annum, commensurate with your experience, plus a range of benefits, including professional development opportunities and a collaborative work environment.

About Us

Aurus Fine Jewels is a company of jewelry geeks, designers, visual thinkers, and engineers –– all with a shared passion to pursue excellence in what we do with our lives. We work in a collaborative setup where each creative mind has a seat at the table –– as we discover and determine ways to consistently offer a young, fresh, and unique voice in the traditional legacy-led jewelry industry.



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