Customer Experience Representative

2 weeks ago


Ahmedabad, Gujarat, India QARMATEK SERVICES Full time
Job Overview

We are seeking a highly motivated and customer-focused Customer Experience Representative to join our team at QARMATEK SERVICES.

This is a fantastic opportunity for individuals who enjoy interacting with customers, resolving issues, and providing exceptional support.

Key Responsibilities
  • Interact with prospective customers through various modes (Voice, Chat) to understand their needs and preferences.
  • Handle customer inquiries in a timely and professional manner, ensuring that all queries are addressed and resolved efficiently.
  • Maintain cordial relationships with customers by providing prompt after-sales service and support.
  • Coordinate with internal stakeholders to resolve customer complaints and provide relevant reports as necessary.
Requirements
  • Similar experience of 1-3 years in Customer Care and Customer Handling.
  • Excellent verbal and written communication skills in English, Hindi, and Gujarati.
  • Influencing personality with good convincing abilities.
  • Any Stream Graduate with an age not exceeding 30 Years and male or female candidates are encouraged to apply.
Estimated Salary

The estimated salary for this position ranges from ₹200,000 to ₹500,000 per annum, depending on qualifications and experience. The compensation package will include benefits such as medical insurance, paid leave, and opportunities for career growth and development.



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