Customer Service Representative

5 days ago


Ahmedabad, Gujarat, India Technomine Full time
Job Description:

We are seeking a highly skilled Customer Service Representative to join our team at Technomine. In this role, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues with efficiency and professionalism.

Responsibilities:
  • Respond to customer inquiries via phone, email, or chat with clarity and professionalism.
  • Provide accurate information about our products or services and assist in resolving issues.
  • Utilize Microsoft applications and other software tools to manage customer support efficiently.
  • Multitask effectively while handling multiple customer interactions and applications.
  • Troubleshoot and resolve customer concerns, ensuring timely and satisfactory outcomes.

Maintaining a positive and customer-focused approach in all interactions is essential.

Requirements:
  • Education: Higher Secondary (12th Pass) or above.
  • Skills: Strong communication skills (verbal and written) in English, Basic proficiency in Microsoft Office and other technical tools, Ability to multitask in a fast-paced environment.
Benefits:

We offer a competitive salary of ₹19,000.00 - ₹26,000.00 per month, complimentary meals, paid time off, and Provident Fund.

Schedule:

The schedule includes various shifts to accommodate different time zones, including IST.



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