Hotel Customer Service Representative

1 day ago


Ahmedabad, Gujarat, India IntelliPro Solutions Pvt. Ltd Full time
About Us

IntelliPro Solutions Pvt. Ltd is a dynamic company dedicated to delivering exceptional customer experiences.

Salary and Benefits

The estimated salary for this role is ₹450,000 - ₹550,000 per annum, inclusive of comprehensive benefits and a one-year bond with the company.

Job Description

We are seeking a skilled Hotel Customer Service Representative to manage and oversee the customer service process, ensuring smooth operations.

  • Address and resolve customer complaints promptly and effectively.
  • Respond to client inquiries through email, social media, and phone calls.
  • Build trust and maintain sustainable customer relationships through clear and interactive communication.
Required Skills and Qualifications

To be successful in this role, you should have:

  • A minimum of 1 year of relevant experience (preferred but not mandatory).
  • Strong interpersonal, written, and verbal communication skills.
  • Familiarity with ticketing systems.
  • Proficiency in computer usage.
Desired Candidate Profile

If you have knowledge of mediation and conflict resolution techniques, it's a plus. Our ideal candidate will be a team player who can deliver top-notch satisfaction to our customers.



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