Customer Service Representative
1 week ago
Explore a rewarding career in customer service with Genpact
We are seeking enthusiastic and customer-focused individuals to join our Non-Voice Customer Service team in Gandhinagar, Gujarat.
This is an excellent opportunity for fresh graduates looking to start their journey in customer service. As a non-voice customer service representative, you will provide efficient support to customers via email, chat, or other non-voice channels.
You will be responsible for resolving customer inquiries, issues, and complaints with accuracy and professionalism while ensuring timely resolution of customer issues.
Your key responsibilities include:
- Providing top-notch customer service via email, chat, or other non-voice channels
- Resolving customer inquiries, issues, and complaints with speed and accuracy
- Working collaboratively with internal teams to ensure seamless service delivery
To excel in this role, you should have:
- A graduate degree from any field
- Basic knowledge of the customer service domain
- The ability to work in rotational shifts
- Strong communication skills (written & spoken)
Benefits of working with Genpact include:
- A competitive estimated salary of ₹8,00,000 - ₹12,00,000 per annum, depending on experience
- Opportunities for growth and professional development
- A dynamic and supportive work environment
To apply, simply walk-in for an interview on the given dates with your 2 updated resumes. Please carry an Original Hardcopy Aadhar card.
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