Relationship Building Specialist

1 day ago


Jodhpur, Rajasthan, India beBeeRelationshipBuilding Full time ₹ 8,00,000 - ₹ 10,00,000
Relationship Building Specialist

About Us: Luxury Jewelry Brand Overview

We are a prestigious luxury jewelry brand with a legacy of over 40 years, blending tradition with contemporary artistry to create finely crafted pieces that celebrate heritage and sophistication.

Key Responsibilities:
  • Manage client interactions via calls, WhatsApp, email, and in-person communication to deliver timely, professional, and solution-oriented responses.
  • Maintain accurate customer records, order details, and communication logs.
  • Plan and execute CRM campaigns to drive client retention and satisfaction.
  • Analyze customer interactions to provide actionable insights and identify recurring issues to support process improvement initiatives.
  • Collaborate with sales, marketing, and production teams to resolve client queries and build strong relationships with high-value clients.
  • Report on customer trends, feedback, and loyalty metrics to leadership to inform business decisions.
What We're Looking For:
  • Experience: 2-4 years in CRM, luxury retail, or jewelry brands.
  • Skills & Tools: Proficiency in CRM tools, MS Office; strong communication and interpersonal skills.
  • Attributes: Customer-focused, organized, proactive, and solution-driven.

This role offers the opportunity to work with high-value clientele and contribute to enhancing customer journeys while growing in a professional environment.



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