ServiceNow Implementation Specialist

1 day ago


Delhi, Delhi, India QAAgility Technologies Full time
Job Title: ServiceNow ITSM Module Consultant

About Us: QAAgility Technologies is a leading provider of IT service management solutions. We are seeking an experienced ServiceNow consultant to join our team.

Salary Range: $120,000 - $180,000 per year (dependent on experience)

Job Description:

We are looking for a skilled professional with 7+ years of experience in ServiceNow. You will be responsible for implementing and configuring the ITSM module, developing scripts to automate processes, and integrating ServiceNow with other systems.

You will work closely with our clients to design and implement effective ITSM processes, such as incident management, problem management, change management, and service request management.

As a seasoned expert in Agile/Scrum methodologies, you will lead projects from start to finish, ensuring timely delivery and high-quality solutions.

You will also build strong relationships with our clients and internal stakeholders, addressing their needs and concerns promptly and professionally.


Required Skills:
  • Strong experience in scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS etc.
  • Experience implementing systems using the Agile/Scrum methodology and being able to translate acceptance criteria into feature files and scenarios.
  • Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational).
  • Demonstrated interpersonal skills, customer-centric attitude, ability to deal with cultural diversity.
  • Proven team player and team builder.
  • Strong ownership, accountability, and attention to detail in all work efforts.
  • Experience with Jira.


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