Customer Support Specialist

1 day ago


Hyderabad, Telangana, India beBeeCustomerSupport Full time ₹ 30,00,000 - ₹ 60,00,000
Customer Support Specialist

We are seeking an experienced customer support specialist to provide exceptional service to our clients. The ideal candidate will have excellent communication skills and the ability to multitask in a fast-paced environment.

Responsibilities:

  • Respond to customer inquiries via email, chat, and phone.
  • Provide prompt and effective solutions to resolve customer issues.
  • Maintain detailed records of customer interactions in our CRM system.
  • Collaborate with internal teams to ensure seamless customer experiences.
  • Identify opportunities to improve processes and enhance customer satisfaction.

Requirements:

  • Proven experience in customer service or a similar role.
  • Strong verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • Empathy and problem-solving skills to handle customer concerns effectively.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Opportunities for career growth and skill development.
  • A supportive and collaborative team environment.
  • Flexible working hours (remote options available).


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