Windows Support Specialist

2 days ago


Hyderabad, Telangana, India beBeeCustomerSupport Full time ₹ 9,31,200 - ₹ 12,46,800

Job Title: Windows Support Specialist

Description

We are seeking a skilled and customer-focused Windows Support Specialist to join our team. As part of our support process, you will deliver exceptional support via chat for Microsoft's consumer products.

About the Role

Key Responsibilities:

  • Provide fast, clear, and effective solutions through chat support for customers with Microsoft Windows & O365 issues.
  • Use technical expertise to diagnose and resolve complex problems.

Must-Have Skills & Qualifications:

  • Excellent written and verbal communication skills.
  • Prior experience in technical support via chat in Business to Customer is essential.
  • Typing speed of 35 WPM or higher (mandatory).
  • Any Graduate or Postgraduate qualification with relevant skills and certifications.
  • Hands-on experience troubleshooting Microsoft Windows & O365 queries.
Why Choose This Role?

This role offers the opportunity to work in a fast-paced environment, utilize your problem-solving skills, and make a positive impact on our customers' experiences.

Award-winning companies recognize the importance of providing top-notch customer service. If you're passionate about delivering excellent support and have a strong technical background, this could be the perfect fit for you.

Join us today and take your career to the next level as a Windows Support Specialist.



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