Customer Service Representative

1 month ago


Secunderabad, Telangana, India Wizaltia Hr Solutions Full time
Customer Care Executive

At Wizaltia Hr Solutions, we are seeking a skilled Customer Care Executive to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service through various communication channels. Your primary objective will be to resolve customer queries efficiently, ensuring customer satisfaction and adherence to our defined processes and service level agreements.

Key Responsibilities:
• Handle customer inquiries and provide support through various communication channels.
• Resolve issues efficiently and ensure customer satisfaction.
• Adhere to the defined processes and service level agreements.
• Manage 24/7 rotational shifts with diligence and professionalism.

Qualifications:
• Educational Qualification: PUC/Intermediate/2 or Graduation
• Experience: Open to both Freshers and Experienced candidates
• Skills Required: Strong communication and problem-solving skills, ability to work in a fast-paced environment with rotational shifts.

Interview Process:
1. HR Round
2. Operations Round
3. Client Round

Compensation:
Salary: For Fresher V4 17500 CTC (17500 Take Home including PMI)

Work Schedule:
Days of Work: 6 days a week with 1 day rotational week off
Shift Type: 24/7 Rotational Shift

Additional Information:
Notice Period: Immediate Joiners required
Cab Transport: No cab facilities provided
Location of Interview: Ranigunj Secunderabad

customer service, problem-solving skills, communication skills



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