Current jobs related to Digital Customer Experience Manager - Bengaluru, Karnataka - beBeeCustomerSuccess

  • Digital Customer Experience Specialist

    1 week ago

    Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000

    Job DescriptionThis role is focused on delivering exceptional customer experiences through digital channels, meeting customer needs while embodying the company's values and demonstrating banking competence.Key Responsibilities:Liaise with stakeholders in a professional manner to address customer inquiries and escalate concerns as necessary.Provide...

  • Digital Experience Manager

    1 week ago

    Bengaluru, Karnataka, India beBeeOnboarding Full time ₹ 4,00,000 - ₹ 8,00,000

    Associate Onboarding Manager Role OverviewWe are seeking an Associate Onboarding Manager to join our team. This role will be responsible for developing a deep understanding of our products and assisting customers in maximizing their digital experience.About the JobIn this position, you will provide end-to-end support to customers in managing their online...

  • Customer Experience Manager

    2 weeks ago

    Bengaluru, Karnataka, India beBeeTransformative Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Program DirectorWe're seeking a Program Director to lead critical programs in Risk and Compliance areas while driving high-impact customer-facing implementations. This role combines strategic leadership with hands-on program execution.Key Responsibilities* Design and execute end-to-end programs impacting regulatory compliance, customer trust, and...

  • Customer Experience Manager

    1 week ago

    Bengaluru, Karnataka, India beBeeStrategist Full time ₹ 9,00,000 - ₹ 12,00,000

    Job DescriptionWe are seeking a skilled Customer Onboarding Strategist to join our team.The successful candidate will be responsible for managing and onboarding new customers to our platform, achieving customer growth goals through strategic consultation, collaborating with internal teams for smooth customer handovers, and enhancing customer relationships...

  • Digital Transformation Specialist

    1 week ago

    Bengaluru, Karnataka, India beBeeCustomerSuccess Full time ₹ 60,000 - ₹ 80,000

    At UrbanPiper, we are on a mission to help restaurants thrive in the digital age. As an Associate in Customer Success, you will play a vital role in ensuring our customers achieve maximum success with our platform.The role involves developing a deep understanding of our suite of products and assisting customers in maximizing their digital experience. You...

  • Digital Marketing Manager

    7 days ago

    Bengaluru, Karnataka, India RDS Digital Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Digital Marketing ManagerAbout the RoleWe are seeking an experienced and strategic Digital Marketing Manager to lead our online marketing efforts and drive measurable business growth. The ideal candidate will be responsible for planning, executing, and optimizing digital campaigns across multiple channels to enhance brand presence, generate leads,...

  • Digital Experience Leader

    1 week ago

    Bengaluru, Karnataka, India beBeeProductManagement Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Senior Manager Product PlanningKey ResponsibilitiesTo lead the development of digital products that deliver customer-first, digitally enabled experiences throughout the ecosystem.To identify and deliver value within their respective digital product area as part of a cross-functional team.To operate strategically in developing the vision and...

  • Customer Experience Innovator

    2 weeks ago

    Bengaluru, Karnataka, India beBeeDigital Full time ₹ 20,00,000 - ₹ 25,00,000

    Transform Customer Experiences with Digital InnovationLocation: Thane, IndiaExperience: Minimum 5 YearsIndustry: Customer Service | Digital TransformationEmployment Type: Full-TimeKey Skills:Develop and drive digital strategies aligned with business goalsManage and optimize digital channels: chat, email, web, self-serviceUse data & analytics to boost...

  • Digital Customer Experience Specialist

    1 week ago

    Bengaluru, Karnataka, India beBeeDesigner Full time ₹ 12,00,000 - ₹ 15,00,000

    Job DescriptionWe are seeking an experienced Content Experience Designer to join our team. As a key member of our design team, you will be responsible for creating human-centered experiences that provide personalized, clear, helpful, and inclusive digital solutions for our customers.You will leverage human-centered design methods (design-thinking, service...

  • Senior Customer Experience Manager

    1 week ago

    Bengaluru, Karnataka, India beBeeDigitalRelationshipManager Full time ₹ 4,50,000 - ₹ 9,00,000

    Job OverviewDemonstrate digital capabilities to walk-in customers in Smart Banking Lobbies, addressing their banking queries and requirements through digital means.Cross-sell products to walk-in clients within the SBL catchment, including liability, asset, and card services.Migrate customers digitally by promoting Straight Through Process (STP) and Over the...

Digital Customer Experience Manager

2 weeks ago

Bengaluru, Karnataka, India beBeeCustomerSuccess Full time ₹ 1,50,00,000 - ₹ 2,01,00,000
Job Description

We are seeking a highly skilled and experienced Customer Success Manager to join our team. The successful candidate will be responsible for executing a comprehensive customer success management strategy aimed at customer retention, churn mitigation, and driving the adoption and consumption of services.

Key Responsibilities:
  • Develop and implement customer success plans to ensure customers achieve their desired outcomes.
  • Proactively engage with customers to understand their needs, address their concerns, and provide tailored solutions.
  • Drive end-to-end relationships with customers, providing exceptional service and support.
  • Collaborate with cross-functional teams to deliver effective business solutions to customers.
Required Skills and Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Minimum 5 years of experience in customer success management or a related field.
  • Excellent communication, negotiation, and problem-solving skills.
  • Able to analyze data and feedback to identify trends and suggest improvements.
Benefits:
  • Opportunity to work with a leading company in the industry.
  • Competitive salary and benefits package.
  • Professional development opportunities.
Others:

We offer a dynamic and supportive work environment that encourages innovation and collaboration. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application.