Digital Transformation Specialist

1 week ago

Bengaluru, Karnataka, India beBeeCustomerSuccess Full time ₹ 60,000 - ₹ 80,000

At UrbanPiper, we are on a mission to help restaurants thrive in the digital age. As an Associate in Customer Success, you will play a vital role in ensuring our customers achieve maximum success with our platform.

The role involves developing a deep understanding of our suite of products and assisting customers in maximizing their digital experience. You will provide end-to-end support to customers in managing their online menus during the onboarding process and post go-live, ensuring they have the tools and support they need to succeed.

Key Responsibilities:
  • Develop a deep understanding of UrbanPiper's suite of products
  • Provide end-to-end support to customers in managing their online menus
  • Collaborate with cross-functional teams to ensure customer needs are met efficiently and effectively

In this role, you will work closely with our cross-functional teams to ensure customer needs are met efficiently and effectively. This requires excellent communication and problem-solving skills, as well as the ability to thrive in a high-energy environment.

We are looking for someone who is highly motivated, organized, and able to manage multiple tasks effectively. If you are passionate about delivering exceptional customer experiences and have a keen eye for detail, we encourage you to apply for this exciting opportunity.

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