Technical Support Lead

15 hours ago


Mumbai, Maharashtra, India AMSYS IT Services Pvt Ltd Full time
Job Summary:
The Technical Support Lead at AMSYS IT Services Pvt Ltd is responsible for providing expert-level network support services to clients. This includes troubleshooting network issues, designing and implementing network solutions, and collaborating with vendors to resolve complex technical problems. As a key member of our technical support team, you will be expected to deliver exceptional service and support to our clients.

Key Responsibilities:
- Provide level 2 technical support for network-related issues
- Collaborate with vendors to resolve complex technical problems
- Design and implement network solutions to meet client needs

Benefits:
- Competitive salary of ₹12,00,000 per annum, depending on experience
- Opportunities for professional growth and development
- Dynamic and supportive work environment

Requirements:
- Bachelor's degree in Computer Science or related field
- Minimum 3 years of experience in network administration and technical support
- Strong knowledge of networking protocols, routers, firewalls, and security systems

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