Collection Manager
1 day ago
About the Role:
As a seasoned professional, you will be responsible for leading our debt collection team in achieving outstanding results. Your primary focus will be on Field Debt Collection of Credit Card Pan India, ensuring timely and efficient recovery of dues.
Key Responsibilities:
- Personal Visit to high POS and Critical customers to maintain strong relationships and resolve any issues promptly.
- Identify and manage Collection Agencies in respective locations for capacity building and effective debt recovery.
- Manage Agencies and Collection Executives to ensure they adhere to legal guidelines and code of conduct.
- Continuously monitor and analyze collection performance metrics to identify areas of improvement.
- Handle customer issues and escalations with professionalism and empathy.
What We Offer:
- A competitive estimated salary range of ₹12,00,000 - ₹20,00,000 per annum, based on your experience and qualifications.
- A comprehensive benefits package, including medical insurance, retirement plan, and paid time off.
- The opportunity to work with a dynamic team and contribute to the growth and success of Waytogo Consultants.
Requirements:
- Bachelor's degree in any field, with a minimum of 5 years of experience in debt collection or a related field.
- Proven track record of achievement in debt recovery, with a strong understanding of relevant laws and regulations.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong analytical and problem-solving skills, with the ability to identify areas of improvement and implement effective solutions.
Why Choose Us:
At Waytogo Consultants, we value our employees' contributions and offer a supportive and inclusive work environment. Our commitment to excellence and customer satisfaction drives our success, and we strive to make a positive impact in the communities we serve.
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