Collections Portfolio Manager

1 day ago

Mumbai, Maharashtra, India Fincrif Full time

**About the Role:**

We are seeking an experienced Collections Portfolio Manager to join our team at Fincrif. As a Collections Portfolio Manager, you will be responsible for managing our collections portfolio, developing and implementing effective collection strategies, and maintaining strong relationships with customers to ensure timely payments.

The role involves working closely with the sales team, addressing disputes, and ensuring compliance with accounting policies and processes while driving overall collection efficiency. You will manage the collections portfolio and build strong customer relationships, develop and execute effective collection strategies, engage with key clients to ensure timely payments, identify causes for delayed payments, and maintain consistent follow-ups.

To succeed in this role, you will need to have strong written and verbal communication skills, ability to work independently with minimal supervision, attention to detail, goal-oriented mindset, commitment to providing excellent customer service, and proven ability to work effectively with colleagues across various levels within the organization.

**Key Responsibilities:**

  • Manage the collections portfolio and build strong customer relationships.
  • Develop and execute effective collection strategies to drive cash forecasting and reporting on payment trends.
  • Engage with key clients to ensure timely payments, identify causes for delayed payments, and maintain consistent follow-ups.
  • Collect past-due invoices and address invalid deductions through email, phone calls, and other communication methods.
  • Investigate disputed invoices and facilitate resolution by coordinating with billing and operations teams.
  • Conduct weekly one-on-one meetings with the sales team to ensure alignment on collection priorities.
  • Ensure compliance with accounting policies, business processes, and internal controls.
  • Initiate appropriate legal actions on delinquent cases as necessary.
  • Calculate monthly provisions for doubtful debts based on accounts receivable and company policy.
  • D deliver data and reports for audit purposes as required.

**Salary Information:** The estimated salary for this position is $65,000 - $80,000 per year, depending on experience and qualifications. **Location:** This role is based in [location], and we offer a competitive benefits package, including health insurance, retirement plan, and paid time off.

About Fincrif: Fincrif is a leading financial services company dedicated to providing innovative solutions for businesses and individuals. Our mission is to deliver exceptional customer service, build long-term relationships, and drive growth through strategic partnerships. We are committed to fostering a collaborative and inclusive work environment that values diversity, equity, and inclusion.

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