Collection Portfolio Manager
4 days ago
About Easy Home Finance Limited
We are a leading financial services provider dedicated to making home ownership accessible to everyone.
Job Summary
We are seeking an experienced Collection Portfolio Manager to join our team. The successful candidate will be responsible for ensuring high levels of collection efficiency and building strong relationships with customers.
Key Responsibilities:
- Ensure a 100% collection efficiency of the assigned portfolio through regular follow-ups and timely reminders to customers.
- Work closely with different modes of repayment, including digital methods, to ensure seamless payment processes.
- Collaborate with the business team to align collection efficiency with organizational goals and objectives.
- BUILD AND NURTURE POSITIVE RELATIONSHIPS WITH CUSTOMERS IN THE ASSIGNED AREA BY PROVIDING EXCEPTIONAL CUSTOMER SERVICE.
- Identify and address any potential issues or concerns that may impact collection efficiency.
Requirements:
- Proven experience in collections or a related field.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Excellent problem-solving and analytical skills.
- Highly organized and detail-oriented.
What We Offer:
- A competitive salary range of $60,000 - $80,000 per annum, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
How to Apply:
If you are a motivated and results-driven individual with a passion for collections, please submit your resume and cover letter for consideration.
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