Customer Service Role Opportunity

5 days ago

Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878
Customer Service Representative

We are seeking enthusiastic individuals for a role that offers an opportunity to be a key point of contact for customers, assisting them with various inquiries and ensuring a smooth and satisfactory experience within a dynamic environment.

Job Description:

  • Handle customer interactions efficiently and professionally through various communication channels, which may include voice, chat, or email.
  • Address customer inquiries, provide accurate information, and resolve issues in a timely and effective manner.
  • Adhere to established guidelines, procedures, and quality standards for all customer interactions.
  • Maintain detailed and accurate records of customer interactions and transactions in the designated system.
  • Escalate complex or unresolved issues to the appropriate team or supervisor when necessary.

Required Skills and Qualifications:

  • Strong communication skills, both verbal and written, as applicable to the channel.
  • Excellent listening and comprehension abilities.
  • Customer-focused mindset with a commitment to providing high-quality service.
  • Problem-solving skills to address customer concerns effectively.
  • Ability to work in a fast-paced and dynamic environment.

Benefits:

  • Bachelor's degree or equivalent practical experience.

  • Customer Service International Voice

    2 weeks ago

    Bengaluru, Karnataka, India FUTURE ROLE Full time ₹ 2,20,000 - ₹ 2,50,000 per year

    Customer Service International Voice & Non-Voice ProcessJob Description:Provide customer support and resolve customer queries on call and chatBuild credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT)...

  • Excellent Customer Service Role Opportunity

    1 week ago

    Bengaluru, Karnataka, India beBeeRepresentative Full time ₹ 15,00,000 - ₹ 18,00,000

    Customer Service RepresentativeThe role involves handling customer interactions and providing support regarding our products and services. Key responsibilities include resolving issues promptly, maintaining up-to-date knowledge of company products and policies, and adhering to standard operating procedures.RequirementsProficiency in English and Hindi is...

  • Senior Customer Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India FUTURE ROLE Full time ₹ 4,44,000 per year

    ResponsibilitiesHandle incoming customer inquiries and provide accurate and timely responsesResolve customer complaints or issues in a professional and efficient mannerEnsure customer satisfaction by identifying and addressing their needs and concernsMaintain customer records and update the relevant information in the CRM systemCollaborate with other...

  • Dynamic Customer Service Role

    2 weeks ago

    Bengaluru, Karnataka, India beBeeCareer Full time ₹ 1,04,000 - ₹ 1,30,878

    Exciting Career OpportunityWe are seeking a talented and enthusiastic Customer Support Associate to join our dynamic team. If you have a passion for customer service, excellent communication skills, and a desire to take your career to the next level, we want to hear from you.As a Customer Support Associate, you will be responsible for providing exceptional...

  • Customer Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India FUTURE ROLE Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Customer Support Specialist:-Responsibilities::Respond to customer questions and issues through calls, chats, or emails in a polite and timely manner.Troubleshoot problems by understanding the customer's concern and offering step-by-step help or solutions.Provide accurate product or service information to guide customers and prevent confusion.Document...

  • Excellent Customer Service Opportunity

    1 week ago

    Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 6,50,000 - ₹ 8,50,000

    Customer Service Representative Job Description:Key ResponsibilitiesAs a Customer Service Representative, you will be responsible for responding to customer queries via inbound and outbound calls and emails within defined service level agreements (SLAs). You will also record interactions using client systems with proper classification and refer to knowledge...

  • Customer Service Team Lead Role

    2 weeks ago

    Bengaluru, Karnataka, India beBeeLeadership Full time US$ 66,910 - US$ 1,14,351

    Job OpportunityAs a team leader in customer service, you will play a pivotal role in delivering exceptional customer experiences. Our customer support teams are instrumental in driving business success and their alignment across geographies is vital to our achievements.About the PositionThis is a leadership role that requires a strong track record of leading...

  • Unlock New Opportunities as a Customer Service Leader

    2 weeks ago

    Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 15,00,000

    Unlock New Opportunities as a Customer Service LeaderWe are seeking highly skilled and motivated professionals to join our team as Customer Service Executives.Key Responsibilities:Provide exceptional customer service that meets or exceeds expectations.Handle a variety of customer inquiries with a solution-oriented mindset.Collaborate with colleagues to...

  • Career Opportunities in Customer Service

    1 week ago

    Bengaluru, Karnataka, India beBeeCommunication Full time ₹ 7,92,000 - ₹ 10,65,000

    Customer Service Representative Job DescriptionThis role is responsible for providing exceptional customer service support and collections via phone calls.Main Responsibilities:Assess and resolve customer inquiries, requests, and complaints over the telephone to ensure customer satisfaction.Utilize sound judgment and make decisions within established...

  • Customer Support Associate

    2 weeks ago

    Bengaluru, Karnataka, India FUTURE ROLE Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Customer Support Associate - VoiceSalary / monthQualification - 12th/Graduate/MBA (Fresher or Experienced)Languages known - English + Hindi (preferred). Candidates with fluency in Kannada, Bengali, Tamil, Marathi, Malayalam are also considered.English fluency is must.To apply reach out on Job Types: Full-time, Permanent, FresherPay: ₹15, ₹25,000.00 per...