Dynamic Customer Service Role

About our Customer Support Opportunity:We are seeking motivated individuals for a dynamic Customer Support role in our International Voice process.This is an excellent opportunity for those with 0-3 years of experience and a passion for delivering exceptional customer service.Key Requirements:Education: A high school diploma or equivalent (10th, 12th, or...

Customer Service International Voice & Non-Voice ProcessJob Description:Provide customer support and resolve customer queries on call and chatBuild credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT)...

ResponsibilitiesHandle incoming customer inquiries and provide accurate and timely responsesResolve customer complaints or issues in a professional and efficient mannerEnsure customer satisfaction by identifying and addressing their needs and concernsMaintain customer records and update the relevant information in the CRM systemCollaborate with other...

Job DescriptionWe are seeking a highly motivated and experienced professional to join our team as a Customer Service Representative.Deliver exceptional customer service through various channels including phone calls, emails, and chats.Responsibilities include handling customer inquiries, resolving issues, and escalating complex problems in a timely...

Customer Service RepresentativeWe are seeking enthusiastic individuals for a role that offers an opportunity to be a key point of contact for customers, assisting them with various inquiries and ensuring a smooth and satisfactory experience within a dynamic environment.Job Description:Handle customer interactions efficiently and professionally through...

Key Responsibilities : - Design, develop, and implement tailored Dynamics 365 Customer Service solutions to meet business requirements.- Customize entities, forms, views, business rules, and business process flows to optimize CRM usability.- Develop custom plugins, workflow assemblies, and web resources using C#, .NET, and JavaScript.- Manage CRM...

Attracting a top performer as a Customer Success Associate is crucial for any forward-thinking organization. This pivotal role ensures customer satisfaction, retention, and growth by effectively managing key performance indicators (KPIs) such as Sentiment Analytics, Engagement Scores, and Request Completion SLAs.Key Responsibilities:Monitor and Analyze KPIs:...

Customer Support Specialist:-Responsibilities::Respond to customer questions and issues through calls, chats, or emails in a polite and timely manner.Troubleshoot problems by understanding the customer's concern and offering step-by-step help or solutions.Provide accurate product or service information to guide customers and prevent confusion.Document...

Job Title: Dynamics 365 Functional ConsultantLocation: BengaluruLanguage Requirement: Excellent English communication skills (spoken and written)We are seeking a seasoned professional with in-depth knowledge of Microsoft Dynamics 365 Customer Service to lead a high-impact digital transformation project for an enterprise client. The consultant will play a key...

As a Customer Experience Director, you will oversee the customer service team which is the main connection between customers and the hotel.Manage the entire customer service operation to maintain high standardsEvaluate customer satisfaction levels and monitor trends, with a focus on continuous improvementEnsure regular and VIP customers are recognised and...