Customer Support Specialist

17 hours ago

Bengaluru, Karnataka, India FUTURE ROLE Full time ₹ 2,50,000 - ₹ 3,00,000 per year

Customer Support Specialist:-

Responsibilities::

  • Respond to customer questions and issues through calls, chats, or emails in a polite and timely manner.
  • Troubleshoot problems by understanding the customer's concern and offering step-by-step help or solutions.
  • Provide accurate product or service information to guide customers and prevent confusion.
  • Document conversations and updates in the system so there's a clear record of what was discussed or resolved.
  • Follow up with customers to make sure their issue is fully resolved and they're satisfied with the support

Qualifications Required::

- Must be a graduate with no backlogs

- Must have fluent communication skills in English

- Good in problem solving & decision making

- Should be comfortable in working with rotational shifts

- Should be an immediate joiner

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹25,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

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