
Customer Support Specialist
1 day ago
Customer Support Specialist:-
Responsibilities::
- Respond to customer questions and issues through calls, chats, or emails in a polite and timely manner.
- Troubleshoot problems by understanding the customer's concern and offering step-by-step help or solutions.
- Provide accurate product or service information to guide customers and prevent confusion.
- Document conversations and updates in the system so there's a clear record of what was discussed or resolved.
- Follow up with customers to make sure their issue is fully resolved and they're satisfied with the support
Qualifications Required::
- Must be a graduate with no backlogs
- Must have fluent communication skills in English
- Good in problem solving & decision making
- Should be comfortable in working with rotational shifts
- Should be an immediate joiner
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹25,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
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