Field Service Engineer

5 days ago


Bengaluru, Karnataka, India Park Place Technologies Full time

Park Place Technologies is seeking a highly skilled Field Service Engineer to provide technical support to customers within a geographic territory. The ideal candidate will have a minimum of seven years' experience working with OEM data center hardware and a solid understanding of different equipment.

This is a challenging role that requires the ability to work independently, exhibit leadership and collaboration skills, and possess excellent communication and problem-solving abilities.

The successful candidate will be responsible for providing onsite technical customer support, ensuring timely and effective response to customer service needs, and maintaining a high level of customer satisfaction.

Key responsibilities include analyzing software and hardware error logs, utilizing diagnostic and troubleshooting techniques, and operating system analysis to ensure timely and effective repair.

Additionally, the candidate will be required to analyze, diagnose, troubleshoot, and repair hardware, storage area network, and systems configuration and compatibility problems.

Other key duties include inventory management, parts ordering, and accurate completion of audit forms, email replies, timesheets, and expense reports.

Prior field experience and a strong technical aptitude are essential for this role. The ideal candidate will also possess a valid driver's license and an appropriate driving record based on position travel requirements.

We offer a competitive salary of $90,000 per annum, plus benefits package including health insurance, retirement plan, and paid time off.



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