Field Service Engineer
4 weeks ago
ROLE SUMMARY
The Field Service Engineer - CAM Expert will be responsible for delivering high-quality field services to customers in India, ensuring that all CAM-related services meet and exceed Lectra standards. This role requires strong technical expertise, excellent communication skills, and the ability to work independently in a fast-paced environment.
KEY RESPONSIBILITIES
- Conduct pre-installation, installation, audit, and maintenance of CAM equipment in the field.
- Provide customer training on CAM application and maintenance.
- Troubleshoot and repair CAM equipment, including software installation, parts replacement, and remote report generation.
- Collaborate with the Expertise Center in Shanghai to ensure seamless field activities.
- Promote good maintenance of CAM equipment and Lectra authentic maintenance kits.
REQUIREMENTS
- Bachelor's degree in electronics, electrical, or mechanical engineering.
- At least 3 years of experience as a field service engineer.
- Excellent English language skills, both written and spoken.
- Knowledge of electrical and mechanical engineering principles.
- Ability to analyze, describe, and solve technical issues.
- Proficiency in Microsoft Office applications.
LOCATION
The position is based in Chennai, India, with intensive travel to customer sites in India.
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