Field Service Engineer

4 weeks ago


Bengaluru, Karnataka, India Lectra Full time

ROLE SUMMARY

The Field Service Engineer - CAM Expert will be responsible for delivering high-quality field services to customers in India, ensuring that all CAM-related services meet and exceed Lectra standards. This role requires strong technical expertise, excellent communication skills, and the ability to work independently in a fast-paced environment.

KEY RESPONSIBILITIES

  • Conduct pre-installation, installation, audit, and maintenance of CAM equipment in the field.
  • Provide customer training on CAM application and maintenance.
  • Troubleshoot and repair CAM equipment, including software installation, parts replacement, and remote report generation.
  • Collaborate with the Expertise Center in Shanghai to ensure seamless field activities.
  • Promote good maintenance of CAM equipment and Lectra authentic maintenance kits.

REQUIREMENTS

  • Bachelor's degree in electronics, electrical, or mechanical engineering.
  • At least 3 years of experience as a field service engineer.
  • Excellent English language skills, both written and spoken.
  • Knowledge of electrical and mechanical engineering principles.
  • Ability to analyze, describe, and solve technical issues.
  • Proficiency in Microsoft Office applications.

LOCATION

The position is based in Chennai, India, with intensive travel to customer sites in India.



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