Strategic Customer Liaison

2 days ago


Vapi, Gujarat, India beBeeRelationship Full time ₹ 20,00,000 - ₹ 25,00,000
Customer Relationship Manager

Job Description:

Develop and maintain effective relationships with customers to ensure satisfaction, loyalty, and retention.

Understand customer needs, identify issues, and implement strategies to enhance the customer experience.

Build and sustain strong client relationships through regular communication and issue resolution.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to analyze data for trends and engagement.
  • Strong problem-solving and issue-resolution skills.
  • Experience in CRM strategy implementation.
  • Knowledge of sales, marketing, and support teams dynamics.

Benefits:

Opportunities for career growth and professional development.

Collaborative and dynamic work environment.

Recognition and reward for outstanding performance.

Others:

Analyze customer feedback and metrics to identify areas for improvement.

Identify upsell and cross-sell opportunities to increase revenue.



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