Sales Performance Director

11 hours ago


Mysore, Karnataka, India beBeeLeadership Full time ₹ 8,00,000 - ₹ 15,00,000
Tele Sales Team Lead

About the Role:

We are seeking a seasoned Tele Sales Team Lead to oversee a team of tele sales professionals handling personal and business loan products. The ideal candidate should possess prior experience in a call centre or tele sales environment, with a solid understanding of tele calling metrics and the ability to drive performance through motivation and process adherence.

  • Key Responsibilities:
  • Lead, manage, and motivate a team of tele sales associates to achieve sales and productivity targets.
  • Monitor and track team performance on key sales metrics such as connect rate, login hours, talk time, conversions, AHT, etc.
  • Work with dialler systems, CRM tools, and sales dashboards to optimize call flow and lead utilization.
  • Ensure adherence to sales processes, compliance guidelines, and customer experience standards.
  • Conduct regular team huddles, performance reviews, and provide coaching/training as required.
  • Drive daily/weekly sales targets and ensure achievement of business objectives.
  • Provide reports and insights to the Tele Sales Manager for business reviews.

Requirements:

  • Experience: Minimum 2–3 years of experience in tele sales/call centre in a team handling role.
  • Strong knowledge of tele-sales metrics, dialler operations, and CRM platforms.
  • Proven track record of achieving and driving sales targets in loan/financial product sales preferred.
  • Excellent communication skills.
  • Mandatory: Proficiency in Kannada (regional language).
  • Strong people management, coaching, and motivational skills.
  • Willingness to work in a fast-paced environment.

What We Offer:

  • Opportunity to work with a leading financial marketplace.
  • Fast-track career growth with leadership exposure.
  • Attractive salary with performance-based incentives.


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