Customer Engagement Specialist

5 days ago

Tiruchi, Tamil Nadu, India beBeeCustomerEngagement Full time ₹ 12,00,000 - ₹ 15,00,000

Job Overview

The primary objective of the Customer Engagement Specialist is to optimize and oversee the LeadSquared system for enhanced customer retention, engagement, and revenue growth.

This role is pivotal in ensuring effective CRM utilization, maintaining data integrity, and delivering actionable insights that inform business decisions.

Key Responsibilities:

  1. Oversight of the LeadSquared system to drive customer engagement and retention.
  2. Maintenance of accurate and up-to-date CRM data.
  3. Delivery of regular reports and actionable insights to stakeholders.

Required Skills and Qualifications:

  • Proven experience in CRM management and optimization.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management skills.
  • Able to work independently and collaboratively as part of a team.

Benefits:

  • Opportunity to work with a cutting-edge CRM system.
  • Chance to contribute to the growth and success of the organization.
  • A dynamic and supportive work environment.

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