
Customer Engagement Manager
3 days ago
We are seeking a highly skilled professional to lead our client servicing team by developing and implementing effective marketing solutions.
- Understand clients' products, services, competitors, target markets, and marketing objectives to create tailored campaigns.
- Generate innovative ideas based on client briefs and collaborate with internal teams to ensure seamless project execution.
- Prepare comprehensive reports and way-forward documents for projects and campaigns.
- Conceptualize and present marketing strategies, campaigns, and launch plans to clients.
Key Qualifications/Skills:
- Minimum 2 years of experience in a mainline agency or equivalent.
- Strong brand strategy, planning, and management skills.
- Excellent communication, interpersonal, and leadership skills.
- Able to deliver results under strict deadlines and manage multiple priorities.
- Proficient in MS Office tools, especially PowerPoint and Excel.
Responsibilities:
- Develop and implement comprehensive marketing strategies to meet client objectives.
- Lead the client servicing team to achieve exceptional customer satisfaction and retention.
- Conduct market research and competitor analysis to identify opportunities for growth.
Benefits:
Our company offers a competitive salary, excellent benefits package, and opportunities for career growth and development.
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