
Engagement Lead
15 hours ago
Job Title: Engagement Lead
A leading recruitment solutions provider seeks an experienced Engagement Lead to strengthen client relationships and drive business growth.
About the Role
The ideal candidate will have a strong background in client relationship management, workforce planning, and business engagement with 5–10 years of proven experience. Key responsibilities include:
- Act as the primary point of contact for assigned clients, ensuring effective communication and relationship management.
- Understand client requirements, workforce planning needs, and hiring strategies to deliver suitable solutions.
- Collaborate with internal teams to ensure timely and quality delivery of client needs.
- Drive client satisfaction through regular reviews, feedback sessions, and issue resolution.
- Identify opportunities for account growth, cross-selling, and upselling recruitment services.
- Maintain and present reports on account performance, hiring trends, and client feedback.
Requirements
The successful candidate will have:
- Proven experience in client relationship management, workforce staffing, and business engagement.
- Strong understanding of workforce planning needs and hiring strategies.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Knowledge of the staffing industry and labour market trends.
What We Offer
We offer a competitive compensation package, including benefits and opportunities for career growth and professional development.
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