Technical IT Support Specialist

2 weeks ago


Gandhinagar, Gujarat, India beBeeTechnical Full time ₹ 5 - ₹ 8
System Analyst/IT Support Role

Hiring for a System Analyst/IT Support professional to provide technical assistance and support services to end users, addressing hardware, software, and networking issues.

Key Responsibilities:
  • Provide first-level desktop support for hardware, software, and networking problems.
  • Communicate effectively with users and peers to resolve issues efficiently.
  • Maintain up-to-date knowledge of IT concepts, including TCP/IP, LAN troubleshooting, and Azure services.
  • Support Windows 10 and 11, as well as Windows Server OS 2016.
  • Troubleshoot antivirus, VPN, endpoint security applications, and desktop applications.
Requirements:
  • 0.6 month-2 years technical support experience.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in day/night shifts, Monday to Saturday.
  • Experience with ticketing tools is a plus.
Preferred Qualifications:
  • Graduate without arrears.
  • At least 0.6 month of experience in IT Support.
  • Ability to support on holidays.

This is an exciting opportunity to work in the IT industry, providing best-in-class support to our users.



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