IT Support Specialist

2 days ago


India CO-WORKER TECHNOLOGY AB Full time

Job Summary

We are seeking a skilled IT Support Specialist to provide remote technical assistance to our team at Co-Worker Technology AB. The successful candidate will be responsible for troubleshooting hardware, software, and network issues, maintaining IT systems, and ensuring seamless operations.

Key Responsibilities:

  • Provide Level 1 and Level 2 support for technical issues, utilizing expertise in Windows, macOS, networking, and remote desktop tools.
  • Troubleshoot and resolve system, software, and network problems, applying analytical skills and problem-solving techniques.
  • Assist with software installation, updates, and configurations, ensuring smooth operation of IT systems.
  • Guide users and document issues using ticketing tools, maintaining accurate records and resolving problems efficiently.

Qualifications:

  • Education: Diploma or Bachelor's degree in IT or a related field.
  • Experience: Minimum 2 years of experience in IT support.
  • Skills: Proficiency in Windows, macOS, networking, and remote desktop tools, as well as excellent communication and problem-solving skills.

Benefits:

  • Flexible working hours to accommodate diverse schedules.
  • Professional development opportunities to enhance technical skills and career growth.

Salary Estimate: Based on industry standards and the requirements of this role, we estimate the annual salary to be around $65,000 - $85,000, depending on experience and qualifications.


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